Operations Manager at JDR

Responsive recruiterBenefits:Bonus based on performanceCompetitive salaryOpportunity for advancementPaid time offTraining & developmentOperations ManagerFloor Coverings InternationalOffice location: 5028 South Atlanta Road Ste 120 Atlanta GA 30339Start date: January 20 2016Operations ManagerAs the Operations Manager youll be the driving force behind our daily operationsensuring every project runs seamlessly every customer feels valued and every team member has the support they need to succeed. This role blends organization communication and leadership balancing office management with hands-on production oversight.Youll serve as the vital link between the office and the field managing schedules coordinating with vendors and installers overseeing material deliveries and maintaining clear communication with customers. Your attention to detail and proactive approach will keep projects on time on budget and up to the highest standards that define Floor Coverings International.Key ResponsibilitiesCoordinate daily scheduling production timelines and customer communication.Book flooring appointments and set the sales team up for success.Participate in daily calls with Design Associates to review schedules and upcoming projects.Confirm appointments check voicemails and return customer calls promptly.Contact new leads and send timely follow-up texts and emails to nurture relationships.Receive deliveries verify product accuracy and update the Production Calendar to ensure materials are on-site and ready for installation.Oversee daily production flow by coordinating installers vendors and delivery schedules.Conduct on-site visits to monitor installation progress speak with homeowners ensure quality and address any issues promptly.Monitor job progress troubleshoot delays or quality concerns and adjust schedules as needed to keep projects on track.Maintain detailed project documentation track milestones from start to finish and ensure every customer receives a seamless high-quality experience.Administrative & Financial SupportSupport the owner with QuickBooks job costing and weekly reporting.Track and submit expenses receipts and payment updates.Maintain accurate customer folders and job files.Obtain written approvals for any changes to contracted work.Update InspireNet daily and submit GS&R Prep forms weekly.Vendor Product & Inventory ManagementBuild and maintain strong relationships with vendors and reps.Communicate product details pricing and delivery timelines.Order products accurately and follow up to ensure on-time delivery.The ability to drive a forklift (or willingness to learn).Marketing & Community EngagementCollect before-and-after project photos and post on social media.Assist with local marketing campaigns and community events (612 per year).What You BringA sales-driven organization mindset.Very strong work ethic.Integrity and strong customer service skills.Team player who collaborates well but can also work independently.Excellent organizational skills and attention to detail.Tech savvy comfortable with Excel Salesforce and digital tools.Growth mindset with reliability diligence and strong follow-through.BenefitsHealth Benefits stipendPaid VacationPaid HolidaysBonus OpportunitySchedule & PayFull-time (MondayFriday occasional events)$45000-$60000-Competitive pay based on experienceGrowth potential with a fast-growing companyMeet James Newest Owner of Floor Coverings InternationalJames brings a world of experienceliterallyto his new role as the newest owner of Floor Coverings International. His professional journey began in the military where he developed a strong foundation of discipline leadership and adaptability. Since then James has traveled to over 50 countries and built a diverse career spanning multiple industries including co-owning a successful startup.With a passion for excellence and an entrepreneurial spirit James is excited to bring his global perspective exceptional customer service and business savvy to his new venture. His well-rounded experience allows him to connect with customers and approach challenges with creativity and confidence.When hes not focused on growing his business James enjoys day trading flipping houses going to the gym and practicing yoga.If youre organized proactive and excited to manage operations while delivering a stellar customer experience wed love to hear from you! Apply today and help us deliver the #1 flooring experience in North America. Compensation: $45000.00 - $60000.00 per year Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate. Required Experience:Manager Key Skills Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 45000 - 60000