Operations Manager at SERVPRO

Responsive recruiterBenefits:401(k)Bonus based on performanceCompany carHealth insuranceLooking for a career with a company that makes a difference Apply Today!SERVPRO Fort Collins is an industry leading water mold and large loss fire restoration company that quickly responds to property damage emergencies ranging from multimillion-dollar disasters to those suffered by individual businesses and homes. We are also one of a select few members of the SERVPRO Global Disaster Recovery Team Program singling us out as one the largest producers of commercial damage restoration in the country and worldwide.SERVPRO Fort Collins is now NOW HIRING a Operations Manager to join our growing team. A great candidate for this role is someone with management/supervisory experience within the restoration mitigation and or/ construction industry and who has a demonstrated strong operational skill set.Pay Range $100000 -$110000 Bonus opportunitiesPerks:Weekly payPaid IICRC certification and trainingCompany iPad company phone company credit card and vehiclePTO Sick Pay Paid Holidays 401KMedical Vison Dental Life InsuranceWorking with one of SERVPROs largest and best franchisesSummary:Manage production operations ensuring jobs are completed according to SERVPRO production processes and procedures. Manage all aspects of Franchise production.Keep the Regional Operations Manager updated on production.Manage and improve customer satisfaction including the resolution of customer complaints.Full P-N-L responsibilitiesManage daily activities of the operations team. Evaluate job estimates to make sure all services are captured accurately. Oversee and verify accuracy of job estimates resulting in increased profit margin.Ensure effective job scheduling of job staff vehicles and equipment. Oversee completion of work orders. Confirm daily documentation of work ensuring all files are accurate and complete.Manage production staff as necessary. Assume role of estimator production manager or construction project manager as needed.Develop and maintain a group of qualified subcontractors and material suppliers. Ensure complete customer satisfaction.Provide training for teams on equipment product and safety processes (OSHA) and customer service.Assist in the hiring and retention of production staffReview and sign off on Estimate and Job Files.Overall responsibility in making sure the facility runs smoothly vehicles are in good working condition product and inventory are well stocked and up to date.This position will report directly to The Regional Operations Manager.Qualifications:10 years of increasingly responsible duties within the Restoration IndustryIICRC Certifications preferredSupervisory experience requiredAssociates or Bachelors degree preferredProficient in delegation while maintaining control over branchAptitude in conflict management and business negotiationsIndustry specific knowledgeEach SERVPRO Franchise is Independently Owned and Operated.All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Industries LLC or Servpro Franchisor LLC (the Franchisor) in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Compensation: $100000.00 - $110000.00 per year Picture yourself here fulfilling your potential. At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.Required Experience:Manager Key Skills Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 100000 - 110000