Operations Manager at Totally About Houses

The Director of Operations serves as theIntegratorto the OwnersVisionary ensuring strategy turns into seamless execution across all departments. This leader will oversee daily operations manage key systems and processes support agent performance and drive accountability within the organization.Our ideal candidate is an experienced operations leader who thrives on structure process and team development someone who can turn ideas into action while freeing leadership to focus on growth. Real estate experience is helpful but not required; operational excellence leadership and business acumen are critical. Lead and manage brokerage operations to ensure efficiency consistency and profitability.Translate the company vision into actionable business plans and ensure timely execution.Oversee systems and workflows across transaction coordination agent onboarding compliance marketing and financial tracking.Manage office staff vendors and cross-department coordination to support agent success.Develop and implement KPIs dashboards and reporting to measure performance and guide decisions.Maintain accountability across the organization by facilitating communication meetings and operational rhythm.Help build a strong culture of collaboration innovation and excellence.Partner with the Owner to set strategic priorities and execute special projects or growth initiatives. 5 years of operational management or business leadership experience (real estate background not required).Proven success managing teams systems and performance metrics in a fast-paced business.Strong project management problem-solving and communication skills.Comfortable with technology CRMs and productivity platforms (e.g. Google Workspace Follow Up Boss).Balance of strategic thinking and hands-on execution.High integrity accountability and leadership presence.Required Experience:Manager Key Skills Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management Employment Type : Full Time Experience: years Vacancy: 1