Operations Senior Technician at MSD

Job DescriptionPosition Overview Essential Functions include but are not limited to:Under the direction of the Operational Coach (Manager) this senior position operates and assists coaches with managing automatic solid-dose packaging equipment aspart of an empowered work team. Routinely performs and lead line-specific duties including line check-in in-process quality monitoring equipment operation workcenter cleaning and change-over and material movement with a high degree of accuracy and efficiency in accordance with established procedures.Primary Activities include but are not limited to:Senior Operator Responsibilities: Carry out our mission by assuring finished goods and services are of the highest quality optimal cost and delivered on schedule.Function as a role model in our team-based Employee Involvement culture focusing on continuous improvement of Wilson Operations. Operate and assist in trouble-shooting and problem resolution for processes and packaging equipment. Assist coaches and operators with operational mechanical and technical activities thatsupport our production standards while following GMPs and SOPs. Perform and train others in the cleaning and inspection of equipment between production batches.A team leader and trainer in the set up and adjust of production equipment including tablet fillers thermoformers cappers labelers checkweighers cartoners casepackers and palletizers and other assemblies as appropriate as needed for optimal performance within qualified parameters. Examine products to detect defectsproduct damage or other visual quality problems. Assist coaches with managing the accuracy of critical information and ensure the completion of requireddocumentation for production processes are in order for optimal line performance. Identify trouble-shoot and offer resolution for equipment malfunctions and repairneeds; communicate and manage appropriately with coach for timely resolution. Accurately manages areas to ensure the maintenance of detailed records as it relatesto equipment cleaning set-up and challenge documentation. Assists coaches to ensure operational concerns are visible and solutions and/or continuous improvementactions are taken with an appropriate sense of urgency for appropriate resolution. Leads and contributes to the effectiveness of operations and implementation ofviable continuous improvement initiatives. Leads the charge to ensure standard work areas are in a constant state of compliance with respect to proper housekeepingmaterial segregation and personal gowning including required protective equipment. Demonstrates a strong mechanical aptitude and ability to troubleshoot andeffectively communicate within noted time constraints. Supports off-shifts and weekend work as required for this position.Quality: Interacts with other departments MMS and Quality to ensure all packaging operations are performed in accordance with current Good ManufacturingPractices (cGMP) site Standard Operating Procedures (SOPs) and Divisional policies and guidelines. Identifies raises and assist with the management of qualityissues. Troubleshoot and offer resolution and recommendation to coaches; appropriately gather and provide information for corrective actions. Works with coachesQuality Maintenance and Planning to appropriately inform all parties of quality deviations; supports all investigations and corrective actions. Performs and trainothers on line clearance activities thoroughly to prevent cross-contamination of products.Safety: Conforms to established safety procedures in accordance with OSHA and other regulatory agencies. Recognizes utilize and encourage others to use safetyequipment when/as needed. Champion for and actively takes accountability for personal safety as well as the safety of others. Identifies reports and documentsunsafe conditions participates in the investigation of accidents/injuries and corrective measures.Equipment: Operates and train others to use packaging equipment within qualified parameters; performs and documents equipment challenges per currentprocedures. Demonstrates mechanical ability to troubleshoot problem solve and train others to recognize and solve equipment concerns as it relates to product jamsand component problems. Identifies and communicate effectively equipment problems to assist the mechanics with corrective repairs.Financial: Understands and communicates requirements for achieving packaging Profit Plan standards; assist coaches in communication of the production scheduleto complete monthly orders. Contribute to achieving all departmental financial goals by understanding communicating and controlling labor tracking componentusage and material waste.Team/Individual Performance: Actively assist coaches in leading a team-based culture through participation in team meetings and continuous improvementactivities. Demonstrates a high degree of maturity leadership and personal integrity. Strictly adheres to all site policies on personal conduct and attendance.Collaborates and communications with peers and other employees at various levels throughout the organization; demonstrates leadership and conflict-resolutionability. Demonstrates a willingness to provide and receive constructive feedback in 360 performance review.Additionally the Senior Operator will:1. Assists the coach with coordination of daily work schedules and effectively communicate daily customer service and performance targets.2. Works with Quality Maintenance and Planning to resolve quality issues on the line.3. Works with Packaging coaches to gather information needed for quality and safety investigations and robust CAPAs.4. Provides training to others develops training documents and procedures to facilitate effective processes for new operators.5. Resolves and reports issues with product accountability and SAP system problems.6. Assists with troubleshooting equipment and process related occurrences across all of the packaging lines.7. Provides guidance to others with documentation actions in the SAP PI sheets and paper records.8. Interacts with MMS (Materials Management Specialists) personnel to resolve component issues including incoming quality concerns.9. Responsible for problem solving and process improvement initiatives.10. Assists with management and actions that come out of the Tier 1 meetings and escalate issues to the Tier 2 process.11. Works with the coach to determine root cause for line downtime that causes misses for SA (Schedule Adherence) and delivery.12. Reviews Parsec data resolve DEPs (Documentation Errors - Production) and make SOP changes as appropriate.13. Demonstrates a strong mechanical aptitude with the ability to trouble-shoot and communicate appropriately and effectively.14. Reviews completed process orders to ensure there are no DEQs (Documentation Errors - Quality).Education / Skill Requirements (include specific skill levels required to apply our Companys Leadership Principles)Competencies/Leadership Behaviors/Skills: All positions require proficiency in the following competencies: Empowering leadership; Flexibility; Motivation;Functional Excellence; Teamwork/Collaboration; Results-Oriented; Problem-Solving; Communication.Other Requirements: (Knowledge; education/degree in what preferred field; min. years of experience in what work area; certification or license requirement etc.)Education Requirement: High School Diploma or equivalentRequired: Minimum of three (3) years experience in a FDA regulated industry. Must have excellent verbal and written communication skills. Must possess theability to work with others effectively displaying strong interpersonal and organizational skills. Experience in peer training activities is required.Desirable: AAS degree or higher in Business Science or Technology; Yellow Belt certified or Kata training; Strong computer skills with experience using SAP.Understanding of Lean principles and Continuous Improvement acumen. Strong mechanical and technical skills.Reporting Relationships:Solid line report to: Manager Operations Dotted line report to: N/APosition(s) reporting to this position: N/A#MSJRRequired Skills:Accountability Accountability Aseptic Operations Cleanroom Gowning Coach Team Members Communication Computer Literacy Corrective Action Management Customer Service Management Fault Repair GMP Compliance GMP Documentation GMP Training Master Batch Records Operations Management Packaging Equipment Pharmaceutical Manufacturing Process Improvements Product Inspections Production Processes Production Scheduling Production Standards Quality Management Regulatory Compliance Safety Compliance 5 morePreferred Skills:Current Employees apply HERECurrent Contingent Workers apply HEREUS and Puerto Rico Residents Only:Our company is committed to inclusion ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.As an Equal Employment Opportunity Employer we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race color age religion sex sexual orientation gender identity national origin protected veteran status disability status or other applicable legally protected a federal contractor we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws visit:EEOC Know Your RightsEEOC GINA SupplementWe are proud to be a company that embraces the value of bringing together talented and committed people with diverse experiences perspectives skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas broad experiences backgrounds and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one anothers thinking and approach problems collectively.Learn more about your rights including under California Colorado and other US State ActsU.S. Hybrid Work ModelEffective September 5 2023 employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week Monday - Thursday although the specific days may vary by site or organization with Friday designated as a remote-working day unless business critical tasks require an on-site Hybrid work model does not apply to and daily in-person attendance is required for field-based positions; facility-based manufacturing-based or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note this Hybrid work model guidance also does not apply to roles that have been designated as remote.San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance OrdinanceLos Angeles Residents Only:We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring OrdinanceSearch Firm Representatives Please Read CarefullyMerck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.Employee Status: RegularRelocation:No relocationVISA Sponsorship:NoTravel Requirements:No Travel RequiredFlexible Work Arrangements:Not ApplicableShift:3rd - NightValid Driving License:NoHazardous Material(s):n/aJob Posting End Date:12/13/2025*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Required Experience:Senior IC Key Skills Employee Evaluation,Continuous Improvement,FDA Regulations,Management Experience,Process Improvement,Profit & Loss,Operations Management,Project Management,Strategic Planning,Leadership Experience,P&L Management,Supervising Experience Employment Type : Full-Time Experience: years Vacancy: 1