Operations Software Quality Analyst II at CareSource

Job Summary:The Operations Software Quality Analyst II works with team members, developers and department managers to develop, maintain, implement and execute a quality assurance process.Essential Functions:Responsible to develop routine tests and coordinate the testing efforts for all assigned applications and code baseComplete business analysisManage the requirements gathering processObtain and document business and system requirementsDocument workflowsProvide requirements to development teams and participate in collaborative design sessionsCreate and document test cases for all documented requirementsManage and execute testing for all test cases: types include integration, certification, user acceptance, system, regression, and load testsMonitor, measure, and report metrics based on the results of all testsMeasure, evaluate and test new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to established guidelinesWrite, revise, and verify quality standards and test procedures for program design and product evaluation in order to economically and efficiently attain a high quality of softwareFollow established quality assurance practicesFollow defined quality methodsAbide by quality controls and documentation proceduresDevelop and maintain test plans, manual and automated test scripts for user interface, functionality, system and "ad-hoc testing"Execute regression tests, functional tests and data testsReport, track and determine priority of reported bugs promoting quality achievement and performance improvementMaintain awareness of the business context of softwareEnsure compliance with local, state, national and international standards and legislationDefine quality procedures in conjunction with operating staffCollate and analyze performance data and charts against defined parametersEnsure tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessaryWrite technical and management systems reportsMonitor performance by gathering relevant data and producing statistical reportsConduct tests on computer software programs to make sure the programs perform properly and are easy to useComplete tests to determine weaknesses in software codeReview new or modified software, including documentation, diagram, and flow chart, to determine if a program will perform according to user requests and standards and conform to guidelinesRecommend program improvements or corrections to programmersIdentify program processing errorsImplement automated test programs to ascertain the validity of results, accuracy, reliability, and conformance to established standardsIdentify differences between established standards and user applications and suggest modifications to conform to standardsConduct compatibility tests and performance load testingWrite documentation to describe program evaluation, testing, and correctionEvaluate proposed software or software enhancement for feasibilityPerform any other job related instructions, as requestedEducation and Experience:Bachelor's Degree or equivalent years of relevant work experience is requiredMinimum of three (3) years of experience in application quality assurance requiredCompetencies, Knowledge and Skills:Experience with Test Complete or other automated testing toolsetScripting or programming experienceSQL Server or Oracle experienceStrong knowledge of structured query languageExcellent customer service skillsStrong communication skills both written and verbalAbility to work independently and within a team environmentCritical listening and thinkingDecision making and problem solvingLicensure and Certification:NoneWorking Conditions:General office environment; may be required to sit or stand for extended periods of timeCompensation Range:$61,500.00 - $98,400.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.Compensation Type:SalaryCompetencies:- Fostering a Collaborative Workplace Culture- Cultivate Partnerships- Develop Self and Others- Drive Execution- Influence Others- Pursue Personal Excellence- Understand the BusinessThis job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-GB1