Operations Specialist at Bottomline

Why Choose BottomlineAre you ready to transform the way businesses pay and get paid Bottomline is a global leader in business payments and cash management with over 35 years of experience and moving more than $16 trillion in payments annually. Were looking for passionate individuals to join our team and help drive impactful results for our customers. If youre dedicated to delighting customers and promoting growth and innovation - we want you on our team!The RoleWe are looking for a Payment Operations Specialist to innovate and grow with us in Portsmouth NH/Hybrid or Remote if living in the U.S. on EST/CST Time Zones.Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers will not be provided for this position.As a Payment Operations Specialist on the Funding Team your primary responsibilities include processing outbound supplier payments for our B2B payment network. This dynamic person will be responsible for processing domestic and foreign payment exceptions ensuring check payments are managed and adjusted handling international payment inquiries inbox management and critical daily processing for our bank partners external Clients and internal business associates. The Payment Operations Specialist will leverage any and all resources required to effectively and efficiently complete all processing and Client communication on time.How youll contribute:Develop a deep understanding of Paymode payment processing funding methods Client trends and business needsPrioritize payment processing and Client delight within every assigned taskCollaborate with team members on innovation process improvements and problem solvingUtilize your sense of urgency during critical processing to ensure payments are delivered on time every timeAnalyze and assess Client payments and funding while providing succinct and clear communication internally and externally Perform additional ancillary tasksBe able to work 10:30am 7:30pm to support Operational tasks with occasional support at 8am 5pm ESTIf you have the attributes skills and experience listed below we want to hear from you!Prior experience in Treasury Cash Management Operations or BankingPropensity for team collaboration and positive attitude in the face of urgent critical tasksExcited to analyze situations gain diverse skills enhance work output and engage in robust problem-solving with teammates.You enjoy multi-tasking learning multi-disciplinary skills and thrive on learning newDetail-oriented organized and able to make decisions with a sense of urgency based on known deadlines and Client DelightStrong communication (verbal/written) and customer service skillsAbility to perform self-guided research using a variety of internal tools phone and emailIdentify improve and follow existing policies and procedures while consistently applying them in daily dutiesBe ready and willing to adapt to positive change in a dynamic growing environmentProficiency utilizing the Microsoft Office Suite especially ExcelBachelors degree in Accounting Finance or Economics etc. is preferredWe welcome talent at all career stages and are dedicated to understanding and supporting additional needs. Were proud to be an equal opportunity employer committed to creating an inclusive and open environment for everyone.Required Experience:IC Key Skills Financial Services,Information Technology,Cost Control,Corporate Risk Management,Law Employment Type : Full Time Experience: years Vacancy: 1