Operations Specialist, Enrollment at Details

Who we areFounded in 1824 Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity science and technology together to address societys greatest cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry disciplined practice and hands-on application. Our strategic plan RPI Forward charts a pioneering course for the next era of RPI.Explore the RPI Forward plan. Nestled on a beautiful 275-acre campus in upstate NY RPI is home tofive schools 32 research centers three makerspaces an observatory one of the worlds fastest supercomputers and the IBM Quantum System One - the first university-based quantum computer in the world.With top notch employee health and retirement benefits Rensselaer offers its full-time employees a generous paid time off program tuition remission and opportunities for career growth.Job SummaryThe Operations Specialist is responsible for establishing and maintaining an efficient inventory control process that tracks both incoming and outgoing marketing materials and publications. The Operations Specialist works closely with Enrollment staff to support all large mailing efforts.Minimum QualificationsHigh School/Equivalent3 or more years of relevant work experience in operations administrative support or related functions.Relevant combinations of education training and experience may be considered.Minimum Knowledge Skills and AbilitiesExcellent customer service and communication skillsDemonstrate proficiency with Microsoft OfficeAbility to compose routine correspondence and reportsRequires good problem-solving skills involving multiple variables in standard situationsRequires excellent interpersonal communication and organizational skillsAbility and knowledge of field specific operational/ administrative functionsStrong attention to detailRequires excellent telephone skillsRequires knowledge of alpha/numeric filing systemsJob DutiesCreate and maintain an inventory system for letterhead paper and office supplies which includes ordering and invoice processing through OSCAR.Assist Senior Event Planner in planning and executing off-campus events on-campus events webinars and staff scheduling.Assist counselors in the college fair registration process when needed. This will likely involved the processing of checks for college fair registration fees and coordinating coverage of college fairs when the primary counselor is not available.Provide telephone and front desk coverage as scheduled; answering questions routing calls handling parent counselor and student questions etc. and resolve within 24 hours. Manage the main office voicemail line including routing messages and updating the message as needed.Assist in the entry of information into Slate to ensure accurate and up to date information on applicants high school counselors programs alumni involvement etc.ShiftBusiness Hours with weekends or evenings occasionally requiredStarting Salary/RateExpected hiring range: $19.00 - $21.40Pay transparency disclosure: The selected candidates salary will be determined based on factors that include the available budget internal equity and the final candidates qualifications experience education and other job-related credentials. This hiring range is provided as Rensselaers good faith estimate of the expected hiring range at the time of posting.Application instructionsFollow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.If you need assistance with the online application process please contact Job Posted DateApplications will be accepted until the position is filled.Total Compensation and Benefits InformationRensselaers Total Compensation Program is designed to provide stable pay growth a comprehensive and affordable benefits package and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information please visitBenefits Human Resources ().Rensselaer is committed to the cultivation of a community that is welcoming inclusive and above all values learning. We welcome candidates who bring a variety of perspectives to Rensselaers work and campus communities.RPI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation or gender identity national origin disability status protected veteran status or other characteristic protected by law.Required Experience:IC Key Skills Financial Services,Information Technology,Cost Control,Corporate Risk Management,Law Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 19 - 21