Operations Team Member at Gateway Services Inc

ABOUT GATEWAY SERVICES INC.:Gateway Services is North Americas leading accredited pet aftercare provider offering 24/7 professional grief support memorial keepsakes pet burial and fully trackable pet cremation. With 150 locations 2000 team members and servicing over 17000 veterinary clinics across North America Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them.Gateway has proudly achieved the esteemed Great Place To Work Certification in both Canada and the USA a testament to our exceptional workplace culture and employee satisfaction. Join our team and experience the rewarding environment that has earned us this prestigious recognition.Please visit Gateway Services Inc. to learn more about us.Pay Rate: $20/hrWork Hours: Monday- Friday 8:30 am - 5 pmLocation: Agape Pet Services Virginia Beach VAJob OverviewThe Operations Team Member reporting into the Operations Care Center Manager is responsible for various activities ranging from operation of the retort creating and packaging paw prints engraving plaques and memorial items and processing and packaging cremated remains. The position works with a close-knit team within a care center.Duties & ResponsibilitiesPerform a variety of daily duties such as; operating the retort creating and packaging paw prints engraving plaques and memorial items quality control and processing and packaging cremated remains or what may be required from the Team Member from time-to-time.Maintain daily cremation goals producing cremains with an emphasis on compassion and excellence.Monitor equipment to ensure the process is working properly making adjustments as needed and submits maintenance requests.Perform basic cleaning and housekeeping activities such as sweeping mopping vacuuming and dusting.Clean and maintain equipment used in cremation procedures such as machines that grind bones into powder.Follow safety procedures to protect themselves and others from exposure to hazardous materials or dust particles.Other duties as assigned.Education Training & QualificationsHigh school diploma or equivalentMinimum of 12 months experience in a service industryValid Driver License may be requiredSkills & Abilities Passion for Pets - Caring patient kind and empathetic.Customer Focus - Prioritize quality safety and ethics.Problem Solving Developing Solutions and Quick ThinkingProven team player who is flexible and adaptable.Energetic self-motivated and results oriented.Good verbal communication skills.Excellent time management skills with a proven ability to meet deadlines.The ability to feel comfortable building and maintaining relationships with other industry professionals and pet parents; able to work independently or as part of a team.Safety - Committed to working in a safe environment e.g. OSHA Strong attention to detailWorking Conditions Regularly bending stooping crouching kneeling sitting repetitive motion hand/wrist/finger motionRegular lifting/moving 100 lbsRegularly be exposed to elevated noise levels.Regularly be exposed to elevated heat levels.Regular handling of deceased pets.YOULL LOVE WORKING WITH US BECAUSE:The People.You will be surrounded by some of the most talented supportive smart and kind leaders and teams - people you can be proud to work with!OUR CORE VALUES:People FirstExceed Expectations(HIT) Honesty Integrity TrustBe Passionate and CaringContinuously ImproveWHAT YOU CAN EXPECT FROM US:Generous salary and benefits package includes:3 national medical plans that pay 100% after the members deductible and copays2 national dental plans that cover many services at no cost to the plan membersNational vision planCompany paid Life/ AD&Dand LTD for all full-time employeesChance to purchase additional Life/AD&D coverage at discounted ratesCritical Illness Accident and Pet insurance are offered as an employees choiceTax savings account: HSA Health and Dependent Care FSAs401(k) Retirement planPotential for Career GrowthEmployee Assistance ProgramPaid Holidays & Time OffA Sense of CommunityGreat Hearts & Minds Scholarship ProgramGateway Tuition Reimbursement ProgramGateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employees cultural differences life experiences self-expression and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process please notify Human Resources at.New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify including your rights and responsibilities visit Monday - Friday 8:30am - 5pm40 Hrs per week (OT required based on business need) Key Skills Dhcp,Ethernet,Information Technology Sales,Customer Development,ITI Employment Type : Full-Time Experience: years Vacancy: 1