Operations Trainer at HelloFresh

Schedule: WednesdaySaturday: 10:00 AM 8:30 PMHelloFresh AdventuresSince the digitization of the grocery and meal delivery industry HelloFresh has been at the forefront of revolutionizing the way we eat by making it more convenient and exciting to whip up mouthwatering meals from home! With over 500% growth since our inception in 2011 were now active and growing in 9 different countries across 3 continents! Come see whats cookin atHelloFresh!Position OverviewAs an Operations Trainer and a member of the Field Learning Operations team in one of our Fulfillment Centers your role will be to facilitate certify and support the learning needs of all employees in the building . This role will work as a liaison between Field Learning and operations to ensure that training needs are being addressed with impactful and measurable solutions.Your role will support the delivery of products that improve the overall onboarding and the on- the - job learning experience. You will be the site PIT certified trainer and a key player in building capabilities and skills within our hourly population.SummaryThe Operations Trainer reports to both the Field Learning Ops Manager Associate Field Learning Ops Manager and is responsible for supporting daily training operational activities within the FC. Every day deliverables include but are not limited to : Assisting with onboarding new hires and delivering classroom trainings conducting site tours. Managing training requests received through the intake process and scheduling certifications for the hourly population. Conducting on-the-job training and presenting new product/process launches to the operations teams. This role will work side by side with cross-functional teams within the DC to help implement training products and support in process improvements. A successful candidate in this role will thrive in an ambiguous fast-paced high-growth environment enjoys problem solving and will have a passion around training and developing others.You will...Promote food safety quality and the Hello Fresh/ Everyplate/ Greenchef/ Factor safety-first culture through training activities within the fulfillment centerTrain Cross-Train and Re-Train exempt and non exempt workforce using network standard training methods such as classroom On-the-Job (OJT) materials and assessmentsCertify and Re -certify hourly workforce on Powered Industrial Equipment (PIT) through practical theoretical trainingAssist the Field Learning Operations Leadership team in monitoring the training request intake system to ensure site requests are scheduled and delivered.Help to support internal change management processes for new training products process improvement initiativesFrequently observe and provide feedback to team members and new associates by auditing and coachingSupport training coordination efforts through various administrative tasks throughout the shiftDocument training deliveries through tracking tools created by your Field TeamBuild and maintain positive rapport with both internal and external customers / stakeholdersConduct Tours of the DC for new associates and frontline leadersCreate a positive team dynamic that encourages frontline leaders and associates to ask questions provide feedback adapt to the ever-changing business and stay focused on the customer experienceWork with the Specialist and Ops Trainers to identify and remove operational and training barriersPartner with Leadership to delivery training products to leads and above at a site levelBecome and operate as a subject matter expert before delivering training to ensure quality dissemination of knowledgeManage DC relationships and deliver a positive experience to local site partners and support teams (Ops Safety FS&Q HR etc.)Provide accurate and timely information to your leadership team in your End of shift reportsReview and maintain proper training records for complianceYou are...Personable: you are interested in training others and enjoy the challenges that come with teaching othersVersatile: you are a committed partner that focuses teaching and engaging with teamsBold: you are a flexible organized and optimistic in your training approachBright: you have successfully contributed to training initiatives leading among peers and supported programs in a warehouse environment retail or food service environmentInnovative : You are open minded to alternative approaches that support local initiatives and act with a can- do attitudeCustomer-focused: You are obsessed with delivering a positive customer experience and you strive to deliver a product that is second to noneAble to lift up to 50 pounds with or without assistanceAble to stand walk stoop reach and lift for a minimum of 10 to 12 hours with or without reasonable accommodationAble to work in a cold environment sit for periods of time for virtual team meetings and well versed in computers.Able to speak publicly eloquently and professionally in both a warehouse and classroom settingYou haveA high School diploma or GED equivalent5 years experience in a Warehouse environment or Production environmentDocumented proof of PIT certifications from previous or current employers2 years experience in Operating PIT Reach Turret Double Pallet Jack Cherry picker Standing Forklift or Scissor lift2 years of employee engagement team building and training teams in fast paced environments1 years experience in communication and facilitating teachings in a classroom settingWillingness to work a flexible schedule to accommodate local site training needsAbility to communicate; express ideas and thoughts clearly and with tact and diplomacy verbally and through written communication channelsYoull get...Competitive Pay & 401k company match that vests immediately upon participation$0 monthly premium and other flexible health plansAmazing discounts including up to 75% off HelloFresh subscriptionFlexible shift scheduling & advancement opportunitiesEmergency child and adult care servicesCollaborative dynamic work environment within a fast-paced mission-driven companyOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change or be supplemented at any time with or without notice.Compensation:TBDIllinois Pay Range$24.25$24.25 USD Key Skills EAM,Bar Management,Actuarial,Instrumentation Engineering,Audio Visual Employment Type : Full Time Experience: years Vacancy: 1