Order Operations Coordinator - 1st Shift at Award Staffing

About the Opportunity:
• Job Title: Order Operations Coordinator
• Pay Rate Range: $23.00-$26.00/hr
• Location: Plymouth, MN
• Schedule: 1st Shift Monday-Friday 8AM-4:30PM
• Position Type: Temp to Hire

Requirements and Qualifications:
• High school graduate or equivalent required. Associate degree or higher in a related field preferred.
• One (1) year of administrative, operational or customer support experience, accounting experience a plus.
• Experience with ERP or accounting systems (AX preferred) or the ability to learn quickly.
• Strongly proficiency in Microsoft Office Suite.
• Previous experience in order processing, accounting support, or customer service strongly preferred.
• Database management and CRM/ERP systems experience preferred.
• High attention to detail, strong organizational skills, and the ability to manage multiple priorities efficiently.
• Comfortable working independently in a fast paced, collaborative environment.
• Strong professional verbal and written communication skills.
• Understanding of FDA requirements is a plus.
• Must be able to lift 30 pounds.

Duties and Responsibilities:
Customer Service & Communications:
• Serve as a responsive point of contact for customers, vendors, and internal staff.
• Efficiently answer and route incoming calls and respond promptly to emails.
• Process customer orders and ensure timely, accurate invoicing.
• Provide clear, proactive communication regarding order status, shipments, service cases, or product inquiries.
Order processing, Data Entry & Database Management:
• Enter and update orders in AX (or similar ERP system) with strong accuracy and attention to detail.
• Update and maintain customer account information.
• Open, track and update service cases through completion.
• Manage vendor communications and data.
• Process customer orders, shipping and receiving.
• Maintain confidentiality of data and company assets
• Coordinate with the warehouse and service teams on shipping, receiving, and order fulfillment.
• Ensure data integrity in CRM/ERP systems; proactively identify and correct discrepancies.
Office Administration:
• Perform general administrative tasks including scanning, copying, filing, and document organization.
• Assist with planning and coordination of company related events and celebrations.
• Assist with maintaining a well-organized and clean office environment, including shared spaces, document organization and disposal, and general workspace care.
Accounting Support:
• Review outstanding receivables, review historical information, and assist with collections outreach.
• Follow up with customers, and company staff, regarding payment of invoices and account status.
• Process credit card payments and assist with month-end documentation as needed.
• Provide assistance with audits, as needed.
Corporate Citizenship:
• Represent company professionally and uphold our brand values.
• Foster our corporate culture of cooperation, respect, and positive interaction.
• Work collaboratively, demonstrate initiative, and support cross-functional needs.
• Thrive in a small-team environment that relies on flexibility and strong communication.

Discover Award Staffing:
At Award Staffing, we believe that work should be more than just a paycheck-it should inspire, empower, and create a sense of purpose. We're passionate about connecting people through meaningful work that truly fits their skills and aspirations. Voted Minnesota's Top Staffing Agency to work for by the Star Tribune, we partner with companies of all sizes to help you find a role where you can thrive. Our team is here to support you every step of the way. Let's find the job that's right for you.

Why Award Staffing:
• Values Matching: We don't just help you find a job; we connect you with a company that aligns with your values, ensuring it's the right fit for who you are.
• Professional & Personal Growth: Your growth matters to us. We focus on finding positions that offer opportunities for skill development and personal fulfillment, so you can thrive in every aspect of your life.
• Impact: The work you do should make a difference. We're committed to placing you in roles where you can have a meaningful impact on your life and the community around you.

Benefits:
May be eligible for 5 paid holidays
May accrue up to 48 hours of paid sick time per year
401k with company match after 1 year of employment
Minimum Essential Coverage (MEC) Plan

AAP/EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Award Staffing Inc. is a Drug-Free Workplace/EEO Employer.