Organizational Change Management Specialist at Leidos

PROGRAM SUMMARY:The Defense Enclave Services contract will unify the DoD Fourth Estate Defense Agencies and Field Activities (DAFAs) common use information technology systems personnel functions and program elements under the direction of DISAs Fourth Estate Network Optimization program office. It will unify the DAFAs on a common modernized network architecture DoDNet to provide mission services focused on enhanced user experience improved security and network reliability.The Organizational Change Management Specialist will be a member of the Customer Experience team and will support the effort to provide an enhanced customer and user experience across a large set of stakeholders and users. They will apply best practices in user and customer experience organizational change management and customer relationship management to enhance the migration experience for all users.CLEARANCE REQUIREMENT:Must have an ACTIVE SECRET or above clearance required. (US Citizenship required)PRIMARY RESPONSIBILITIES:Serve as the primary liaison between the internal program team and the customers and users during all phases of the migration to the DoDNet to improve the overall customer and user experience. Work closely with customers and users to understand their needs and proactively address issues.Build and maintain strong relationships with stakeholders through regular communication and support.Develop and execute customer engagement plans to meet program goals.Communicate with customers through a variety of channels partnering with the Communications Specialist to identify communications needs develop high-quality and user-friendly communications and deliver communications in a timely manner.Apply organizational change management methodologies including but not limited to change impact analyses stakeholder assessments change management plans surveys and measurement change agent networks and communications and training plans to help prepare users for upcoming changes.Establish metrics for measuring the success of customer engagement initiatives.Initiate plan execute and report on tasks independently.Convey complex information in a clear and simple manner.Use tools including the MS Office suite collaboration tools such as MS Teams and SharePoint as well as Adobe Creative Suite.Basic Qualifications:BA degree and 8 12 years of prior relevant experience or Masters with 6 10 years of prior relevant experience.DoD SECRET or above clearance required.Preferred Qualifications:Prosci ADKAR CertifiedExperience working in an IT environmentExperience in executive communications and organizational support including experience liaising with high-level customers and stakeholdersAdvanced writer and editorUnderstanding of change management methodologiesAbility to translate complex technical subject matter into user-friendly communicationsIntermediate to advanced proficiency with Microsoft Word Excel and PowerPointStrong technical aptitudeProven ability to handle multiple projects simultaneously with multiple audiences and against a deadlineOutstanding interpersonal skills including the proven ability to work across different audiences personalities and experience levelsIf youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.Original Posting:November 18 2025For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $80600.00 - $145700.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.Required Experience:IC Key Skills General Insurance,Corporate Sales,Cost Estimation,Benefits & Compensation,Heavy Equipment,AC Maintenance Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 80600 - 145700