Outpatient BenefitsAuthorizations Representative at University of Arkansas

Current University of Arkansas System employees including student employees and graduate assistants need to log in to Workday via then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for Find Jobs for Students. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting the application process will be saved as a draft. You will be able to access and complete the application through My Draft Applications located on your Candidate Home page.Closing Date:12/23/2025Type of Position:Clinical Staff - NursingJob Type:RegularWork Shift:Day Shift (United States of America)Sponsorship Available:NoInstitution Name: University of Arkansas for Medical SciencesThe University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.UAMS offers amazing benefits and perks (available for benefits eligible positions only):Health: Medical Dental and Vision plans available for qualifying staff and familyHoliday Vacation and Sick LeaveEducation discount for staff and dependents (undergraduate only)Retirement: Up to 10% matched contribution from UAMSBasic Life Insurance up to $50000Career Training and Educational OpportunitiesMerchant DiscountsConcierge prescription delivery on the main campus when using UAMS pharmacyBelow you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.All application information is subject to public disclosure under the Arkansas Freedom of Information Act.For general application assistance or if you have questions about a job posting please contact Human Resources at . Department:ICE MUSL Therapy Access StaffDepartments Website:Summary of Job Duties:The Patient Representative works under general supervision counseling patients on their financial status and obligation. This position will identify and refer the patient and/or responsible party to an appropriate sponsoring agency. The position will be responsible for processing high risk pre-certifications develop and implement denial avoidance plans and produce reports on revenue cycle functions within the various departments to ensure appropriate financial error reports are worked and corrected. The patient representative is expected to demonstrate competency in the job elements of all the levels of the Access Coordinator positions. This position will be primarily responsible for scheduling New Patient appointments for Outpatient Therapy referrals conducting insurance verification and benefit explanations and obtaining authorizations and recertification.Qualifications:Minimum Qualifications:Bachelors Degree OR Associate degree with two (2) years of experience in business office administration customer service registration billing insurance scheduling or call center OR High School Diploma/GED with four (4) years of experience in business office administration customer service registration billing insurance scheduling or call center.Excellent customer service communication and telephone etiquette skillsKnowledge of basic medical terminology requiredComputer/basic keyboard skills and general knowledge of office machines including printers and scannersPreferred Qualifications:CHAA certificationAdditional Information:Responsibilities:Conducts insurance verification and benefit explanation by running eligibility on patients for all outpatient and inpatient procedures. Performs authorizations and pre-certifications tracks pre-authorizations and maintains referrals. Enters benefit and authorization information input onto referrals.Responsible for the reconciliation of daily deposit and batch POS dollars and completion of deposit agreement. Collects and posts payments and issues receipts and manages the change fund.Counsels patients on any and all related financial information such as hospital discounts and reviewing Medicaid screening. Monitors patient balances using the matrix payment method. Provides pre-counseling for patients regarding the payment expectations for service.Responsible for various maintenance reports such as bogies and registration denials.Performs other duties as assigned.Salary Information:Commensurate with education and experienceRequired Documents to Apply:List of three Professional References (name email business title) ResumeOptional Documents:Proof of Veteran StatusSpecial Instructions to Applicants:Recruitment Contact Information:Please contact for any recruiting relatedquestions.All application materials must be uploaded to the University of Arkansas System Career Site Please do not send to listed recruitment contact.Pre-employment Screening Requirements:Annual TB Screening Criminal Background Check Substance Abuse TestingThis position is subject to pre-employment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.Constant Physical Activity:Feeling Hearing Manipulate items with fingers including keyboarding Repetitive Motion Sitting TalkingFrequent Physical Activity:Grasping Reaching Standing WalkingOccasional Physical Activity:Crouching Kneeling Lifting Pulling Pushing StoopingBenefits Eligible:YesRequired Experience:Unclear Seniority Key Skills Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex Employment Type : Full-Time Experience: years Vacancy: 1