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University of Miami

Outreach Specialist 1 at University of Miami

University of Miami Miami, FL

Job Description

Current Employees:If you are a current Staff Faculty or Temporary employee at the University of Miami please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position please review this tip sheet.The department of Psychiatry has an exciting opportunity for a full-time Outreach Specialist 1 to work onsite on the UHealth campus. The Outreach Specialist 1 (H) supports in developing and implementing new and existing public education and outreach programs serving as a liaison to the community. Moreover this position performs a wide variety of duties and demonstrates a high level of professionalism and effectiveness.CORE JOB FUNCTIONSWorks with community-based organizations to plan promotional educational and other events targeted towards designing an increased awareness in the community.Aids with the preparation and distribution of provider education and mental health navigation manuals.Develops professional relationships with mental health providers researchers and community members.Identifies effective strategies for promoting enrollment in ongoing programs conducting active and passive recruitment in-person and online outreach.Collaborates with other members of the team on special projects and events.Adheres to University and unit-level policies and procedures and safeguards University assets.Conducts brief surveys by phone.Aids with compiling data for presentations.Develops professional relationships with mental health providers community providers and community resources.Department Specific FunctionsUpload and document referrals to the Behavioral Health Hub within 48 hours of referrals from participating UM HUB locations and or community providers including PAC Kendall School Health Jackson ACCReview Referrals with BHH clinicians social workers and program manager.Document referrals coordination of care and referring provider feedback in EPICAssist providers with coordination of scheduling appointments or services Provide referral information during internal and DOH recurrent Referral Review MeetingsAssists BHH with lunch and learn educational trainings of the BHH servicesAssist BHH with community resources and programs and networking with community services including providersMonitor social media awareness and website traffic Contact parents/guardians to identify social services needs and provide recommendations.Document patient information and contact attempts in the BHH Patient Tracker*Document BHH coordination and contact with family PCP BH Organizations Social worker and/or psychologistsProcess of coordination of care servicesIdentify patient needs and assist in referrals to Behavioral Health ResourcesShare follow-up resources with family via phone or email depending on patient preferenceSend follow-up care recommendations to PCP once the contact has occurred with familyIn the follow-up include:Assist with completing patient referral form BH assessment tools including PSC-17Follow-Up BHH patients Follow-Up Services at the scheduled months: 1 6 12 18-month follow-up checkpoint.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONSHigh School diploma or equivalentMinimum 3 years of relevant experienceKnowledge Skills and Attitudes:Ability to maintain effective interpersonal relationships.Skill in completing assignments accurately and with attention to detail.Ability to analyze organize and prioritize work under pressure while meeting deadlines.Commitment to the Universitys core values.Ability to work independently and/or in a collaborative environment.Proficiency in computer software (i.e. Microsoft Office).Any appropriate combination of relevant education experience and/or certifications may be considered.The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.UHealth-University of Miami Health System South Floridas only university-based health system provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.Job Status:Full timeEmployee Type:StaffRequired Experience:IC Key Skills Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS Employment Type : Full-Time Experience: years Vacancy: 1

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