Outreach Specialist at ICF

Location: Greater Raleigh NCArea Client: Government AgencyAt ICF Next we are fearless in finding new ways to solve problems relentless in making sure it pays off for our clients and committed to making a positive change in the world. Working at ICF Next means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. We believe in collaboration mutual respect open communication and opportunities for growth.We are currently hiring an Outreach Specialist to support a clients program in North Carolina. This program plays a critical role in modernizing transportation infrastructure and improving mobility across the state. Our communications practice supports a wide range of public- and private sector initiativesfrom transportation and energy to health housing and workforce development.In this role you will collaborate with program stakeholders to design and deliver outreach strategies that ensure residents understand our clients messaging and how to access their services. You will assist the Communications Team in planning and conducting outreach events and serve as the on-site staff presence at these events. This position requires residency in the greater Raleigh or Charlotte area and frequent travel across the region.Key ResponsibilitiesSupport development and execution of outreach and engagement activities aligned with the programs communications strategy.Serve as the on-the-ground staff at outreach and intake events coordinating logistics staffing and event documentation.Coordinate with contractors local governments community partners and transportation stakeholders to maximize outreach impact.Engage directly with the public helping residents understand their services and guide them to appropriate program resources.Assist in creating and distributing outreach materials (e.g. flyers fact sheets presentations digital content) that explain complex program information in plain language.Monitor outreach activities and provide reporting to assess effectiveness and recommend improvements.Required QualificationsBachelors Degree5 years of experience planning and conducting local outreach events coordinating event logistics and staffing and/or implementing high-visibility public program communications.Residency in the greater Raleigh or Charlotte area with frequent travel across the region including occasional work outside regular business hours and overnight travel.Professional SkillsProficiency in Microsoft Office (Word PowerPoint Outlook Excel).Experience with state-level communications (e.g. DOT DMV or other public-facing programs) is a plus!Excellent verbal and interpersonal communication skills with demonstrated success building relationships with clients partners and community stakeholders.Strong writing skills with knowledge of plain language principles and experience simplifying complex program information for diverse public audiences.Superior organizational skills and attention to detail with the ability to prioritize and manage multiple tasks under tight deadlines.Strong analytical problem-solving and decision-making abilities in fast-moving environments.Ability to work both independently and collaboratively in a team setting.A team-oriented mindset with adaptability and a can-do attitude.Preferred Skills/ExperienceBS or BA degree in Communications Marketing Public Relations Advertising or related field.Familiarity with Microsoft Office tools including Word Excel PowerPoint and Outlook.Comfort with virtual meeting platforms such as Microsoft Teams or Zoom.Ability to confidently engage with the public and community stakeholders; outgoing and approachable demeanor that fosters trust and connection.Experience setting up and managing exhibit booths at public events including organizing materials signage and on-site logistics.Working at ICFICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges navigate change and shape the future.We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read ourEEOpolicy.We will consider for employment qualified applicants with arrest and conviction records.Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease emailand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentto provide needed reasonable accommodations.Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.Candidate AI Usage PolicyAt ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.However we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed candidates are instructed to contact us in advance at. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is:$73722.00 - $125327.00N Carolina Client Office (NC88)Required Experience:IC Key Skills Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 73722 - 125327