Paradies Lagardere Barista SMF at Retail and Dining Positions

POSITION DESCRIPTIONÂÂPOSITION TITLE:                ÂBaristaÂÂEMPLOYMENT CLASSIFICATION: Non-ExemptÂÂPOSITION REPORTS TO: General ManagerÂÂDEPARTMENT:                ÂDining DivisionÂÂÂPOSITION SUMMARY:ÂÂAt Paradies LagardÃre our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a travelerâs attention to the top-notch quality of our culinary offerings and the exceptional hospitality delivered by our teams we focus on more than just restaurant operations. We specialize in experiences.ÂThe Barista is responsible for creating an amazing experience by interacting with guests and preparing and serving tea coffee and expresso drinks. Whether working in an on-trend national brand or an iconic concept from the local community you will create and deliver first-class experiences for the traveling public.ÂIn joining our team you always commit to supporting this mission by demonstrating our service standards and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected.ÂDUTIES AND RESPONSIBILITIESÂAll Paradies LagardÃre positions including the Barista require that you embody a positive company image by providing courteous friendly and efficient service with a smile to customers and team members. You must embrace our family culture by following our core values TRIFIC (Trust Respect Integrity First-Class Innovation Commitment) recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers.ÂÂThe following are intended as basic requirements. Success will come to the individual who can expand upon these job requirements and truly provide a memorable experience. These requirements/functions may change throughout their employment.ÂMust have a passion for the guest!ÂMust say âYesâ âPleaseâ and âThank Youâ!ÂMust smile often!ÂExceed First Class Service standards and behavior with guests business partners and peers.ÂMaintain a professional company image by adhering to all grooming and uniform guidelines including slip resistant shoes.ÂWarmly greets acknowledges and takes guests drink and food order within 30 seconds of them entering the concept.ÂOperate coffee making equipment. Dismantling and cleaning machinery as needed.ÂPrepare and present beverages according to established recipe and presentation standards.ÂAccurately total process and collect payments from guests to include but not limited to using the point-of-sale system.ÂHandles money processes credit and debit card makes change while complying with the companyâs Cash Handling and Loss Prevention Standard Operating Procedures.ÂKnowledgeable and enthusiastic about the restaurants menu and products.ÂEnsure guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a Manager if necessary immediately.ÂRespond to guest inquiries and requests in a timely friendly and efficient manner.ÂÂAssist with new team member training by positively reinforcing successful performance and helping as needed.ÂSupport other areas of the restaurant as requested such as seating customers answering telephones stock work cleanup and documentation.ÂMaintain a clean organized work environment that is free of safety hazards including trash sweeping mopping and dishes.ÂReceive positive Secret Shopper scores.ÂAsk correct SMG related questions for positive comments.ÂBe compliant with all local state federal laws and regulation including those relating to food safety.ÂOther duties as assigned.ÂEDUCATION EXPERIENCE CERTIFICATIONS:ÂÂHigh School diploma or GED is required.ÂÂFood and Beverage experience is preferred but not required. ÂCustomer service focused and solution oriented.ÂAbility to take direction and collaborate in a team environment.ÂAbility to work in a high energy and demanding environment.ÂKnowledge of math to figure cost make change and cash handling procedures.ÂEffective communication skills and the ability to work independently as well as with other team members.ÂÂAble to work unsupervised for extensive periods and to demonstrate good judgment when dealing with customers and peers.ÂServSafe Certification or equivalent preferred.ÂPOSITION QUALIFICATIONS:ÂÂAbility to work various shifts in a 7/365 team-oriented environment.ÂÂExcellent customer service skills and an ability to communicate effectively in English.ÂÂStrong self-motivation leadership and organizational skills.ÂPositive interpersonal skills.ÂSelf-starter able to prioritize and handle various tasks simultaneously.ÂÂAbility to adapt to changing priorities and unexpected situations.ÂÂProficiency required in reading writing and mathematics in English.ÂÂAbility to lift a minimum of 25 lbs. perform essential job functions such as standing bending reaching climbing on a ladder and walking long distances.ÂStanding for long periods of time and the ability to work in an environment with varying temperatures.ÂÂThis position description is merely intended to describe the primary elements of the position. Paradies LagardÃre reserves the right to change the position description and to assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any kind.ÂÂ2849 PACES FERRY ROAD SUITE 400 ATLANTA GEORGIA 30339 / FAX:  Employment Type : Full-Time Experience: years Vacancy: 1