Parking Amenity Ambassador at PCI Municipal Services

Job Details 349 4TH AVE SE - CEDAR RAPIDS IA Full Time $15.00 - $16.00 Hourly AnyDescription The Parking Amenity Ambassador supports the overall customer experience and operational efficiency of Park Cedar Rapids facilities. This role combines customer service security and light maintenance duties to ensure safe clean and welcoming parking environments. Ambassadors assist with vehicle-related amenities provide security escorts and help maintain facility standards. Both full-time and part-time positions are available.ResponsibilitiesCustomer Service & Amenities:- Assist parkers with jump-starting vehicles and inflating tires.- Provide personal security escorts when requested.- Respond promptly to customer inquiries and resolve issues professionally.Security & Enforcement:- Conduct routine security patrols and lock-ups.- Observe and report safety or security concerns to management.- Assist with enforcement of parking regulations and direct traffic when needed.Facility Maintenance:- Perform light janitorial tasks such as sweeping mopping and trash removal.- Assist with snow removal (shoveling spreading salt/sand).- Support minor maintenance tasks and report facility issues promptly.Event & Operational Support:- Assist with event parking operations and other duties as assigned.Qualifications Job-Specific Requirements- Strong customer service and communication skills.- Ability to work outdoors in varied weather conditions.- Physical ability to perform light maintenance tasks and snow removal.- Basic knowledge of vehicle amenities (jump-starts tire inflation).- Ability to assess situations and make sound decisions.- Must pass a background check and Motor Vehicle Report (MVR).Minimum Eligibility Requirements- High School Diploma or equivalent.- Maintain professional appearance and personal hygiene.- Reliable attendance and punctuality.- Ability to pass a background check and drug test.Schedule & Pay- Full-time: Approx. 40 hours/week $15.00$16.00 per hour.- Part-time: Flexible weekend and overnight shifts available.- Nights and weekends required rotating shifts possible.Benefits (Full-Time Only)- Paid Time Off (PTO).- Health dental and vision insurance.- 401(k) retirement plan.About Park Cedar RapidsPark Cedar Rapids manages the municipal parking system for downtown Cedar Rapids including city-owned ramps lots and on-street spaces. Our mission is to provide a safe clean and convenient parking experience for residents visitors and event attendees.Company InformationAddress: 349 4th Avenue SE Cedar Rapids IA 52401Phone: Email: Website: Key Skills Sales Experience,Marketing,Customer Service,Google Docs,Serving Experience,Retail Sales,Android,Product Demos,Event Planning,Events Management,Event Marketing,Dancing Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 15 - 16