Part Time Experienced BDC Sales Representative at Elgin Chrysler Jeep Dodge

Business Development Coordinator (BDC)

Bob Loquercio Auto Group is seeking a driven, motivated, and self-sufficient Business Development Coordinator (BDC) to join our high-performing team. If you thrive in a fast-paced environment, enjoy connecting with customers, and are looking to grow your career in the automotive industry, this is the opportunity for you.

What You'll Do

As a BDC Representative, you will be the first point of contact for our customersplaying a critical role in driving sales and delivering an exceptional customer experience.

• Respond promptly and professionally to all internet and phone inquiries
• Engage customers and schedule qualified sales appointments
• Utilize CRM tools to track, manage, and follow up on all leads
• Follow established scripts and workflows to ensure consistent customer communication
• Coordinate with the sales team to maximize appointment show rates and conversions
• Maintain accurate and detailed customer records in the CRM system
• Generate and manage reports, forms, and required documentation in a timely manner
• Uphold the highest level of professionalism, integrity, and customer satisfaction

Experience Required

• 13 years of experience in a customer-facing, sales, or BDC/call center environment
• Proven experience handling high-volume inbound and outbound calls, internet leads, and appointment setting
• Experience using CRM systems and lead management tools (automotive CRM experience preferred)
• Prior automotive dealership experience is strongly preferred, but not required
• Track record of meeting or exceeding performance metrics (appointments set, show rates, conversions, etc.)

What We're Looking For

• Strong communication skills with the ability to build rapport quickly
• Highly organized with strong attention to detail
• Ability to multitask and work in a fast-paced, goal-oriented environment
• Working knowledge of CRM systems and digital communication tools
• Familiarity with social media platforms and digital marketing is a plus
• Team player with a positive attitude and strong work ethic

Why Join Us?

We invest in our people and provide the tools and support needed for long-term success.

• Medical, Dental, and Vision Insurance
• 401(k) Savings Plan
• Basic Life Insurance
• Accident & Critical Illness Coverage
• Employee Discounts on Products & Services
• Flexible Scheduling Options
• Strong Work-Life Balance
• Career Growth & Advancement Opportunities