Part Time Field Service Representative at Kemper

Location(s)Savannah GeorgiaDetailsKemper is one of the nations leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture valuable opportunities for personal development and professional challenge and a healthy work-life balance can be highly motivating and productive. Kempers products and services are making a real difference to our customers who have unique and evolving needs. By joining our team you are helping to provide an experience to our stakeholders that delivers on our promises.The Field Service Representative will focus on insurance premium collection for at least one assigned territory (agency) of the district. They will keep the collections current offering exceptional door-to-door customer service skills and providing new sales referrals for follow up.This is a part-time position earning $18.00 per hour. Position Responsibilities:Collection of monthly premiums from policyholders in one or more assigned agenciesAnswering questions or referring customers to proper department to resolve any issuesFollow-up on customer inquiries or concerns to ensure completionFollow up on any outstanding balances to avoid policy lapsesUse of technology to process premium paymentsAdministrative responsibilities in updating and maintaining customer and payment informationPosition Qualifications: Customer service experienceThe ability to visit customers in-person at their homesMust be at least 18 years of ageValid drivers license with required 100/300 auto insuranceDependable vehicle as daily travel is requiredAbility to meet the requirements of a background check motor vehicle report check and drug testExcellent communication skills both in person via telephone and in writingAbility to build and maintain customer relationshipsExceptional customer service skillsResourcefulness in answering questions or solving any issues for the customerConsistent follow up on any open issues related to customersTakes initiative and is self-driven to succeedKemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.When determining candidate offers we consider experience skills education certifications and geographic location among other factors. Kemper is focused on expanding our Diversity Equity and Inclusion efforts to align with our vision mission and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.#LI-JB1Required Experience:Unclear Seniority Key Skills CSS,B2C,Application Engineering,Actuary,AS 400 Employment Type : Part-Time Experience: years Vacancy: 1