Part-Time Help Desk Representative at City of Jacksonville

Job DescriptionThis position is responsible for greeting and directing customers to the appropriate personnel for service and information once the nature of their business has been determined.Examples of WorkExcellent communication and customer service skills required.Greet walk-in customers and determine the nature of their visit.Check-in and make appointments for customers needing assistance.Answer incoming phone calls and direct to appropriate department or individual.Answer basic inquires and provide basic information to callers.Observe office lobby and maintain order.Assist with clerical duties as requested.Other duties to be determined by management.Ability to multi-task in a fast-paced environment.Ability to maintain a professional image and demeanor is required.Open Requirements/Supplemental InformationOne (1) year of experience in customer service.Ability to read write and communicate effectively.Ability to maintain and operate computers and basic office equipment.A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED.Work history is required for all employment/volunteer work in which qualifications are being based. If basing your qualifications on education a copy of your college transcript with social blacked out is required with your application. College transcripts for colleges outside the US must be converted to US standards. The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers.Be sure to add to your safe senders list to ensure you receive email notifications. You may also track the status of your application and see notifications by logging into your account.Certain servicemembers and veterans and the spouses and the family members of such service members and veterans receive preference and priority and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment and are encouraged to apply for positions being filled.If claiming veterans preference you must attach a DD-214 (Member Form-4 copy) or military discharge papers or equivalent certification from the Department of Veterans Affairs listing military status dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable the additional forms as noted here: a candidate believes he or she was not afforded veterans preference he or she may file a written complaint within 60 calendar days upon receipt of notification of the hiring decision requesting an investigation to:Florida Department of Veterans AffairsAttention: Veterans Preference Coordinator11351 Ulmerton Road Suite 311-KLargo FL 33778-1630Email:Required Experience:Unclear Seniority Key Skills Bidding,Apps,Benefits,Corporate Recruitment,Android Development Employment Type : Part-Time Experience: years Vacancy: 1