Part-Time Host at Bass Pro Shops

POSITION SUMMARY:The Host ensures all restaurant guests are greeted made to feel welcome and seated in a friendly and courteous manner.ESSENTIAL FUNCTIONS:Supports a strong commitment to world class customer service.Greets all restaurant patrons immediately upon their arrival.Inquires as to the number of guests in the party; maintains wait lists and communicates wait time to guests.Assigns guests to server stations in a fair and equitable manner; takes guests to servers station along with the appropriate number of menus and seats guests accordingly.Controls guest volume level at entrance to restaurant. Attends to and anticipates guests needs while waiting to be seated.Answers customer inquires about the menu restaurant and Bass Pro Shops.Answers phones; books reservations as requested.Performs opening and closing side work duties as assigned; assists with pre-bussing and table set up activities.Acknowledges and thanks guests upon their departure from the restaurant.Maintains restrooms throughout shift.ALL OTHER DUTIES AS ASSIGNED.EXPERIENCE/QUALIFICATIONS:High school diploma/GED preferred.KNOWLEDGE SKILLS AND ABILITYExperience in and passion for consumer serviceWillingness to learn new skills and be a team playerAn attitude of flexibility and mindfulness about the team approachFollow proper procedures as disclosed in Standard Operating Procedures as explained to staffAbility to memorize and become knowledgeable of menu itemsStrives and has the ability to work well with a team to prioritize has a sense of urgency and a real concern for guest satisfactionIntrinsically motivated takes pride in owns workHas the ability to stay calm organized and efficient when busyTRAVEL REQUIREMENTS:N/APHYSICAL REQUIREMENTS:Regular walking standing lifting (up to 50lbs) bending stooping etc.INDEPENDENT JUDGEMENT:Performs tasks and duties under direct supervision using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.Part Time Benefits Summary:Enjoy discounts on retail merchandise our restaurants world-class resorts and conservation attractions!DentalVisionVoluntary benefits401k Retirement SavingsPaid holidaysPaid vacationBass Pro Cares FundAnd more!Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race color creed religion sex pregnancy sexual orientation gender identity age national origin ancestry citizenship status disability veteran status genetic information or any other basis protected by applicable federal state or local law.Reasonable AccommodationsQualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.If you need a reasonable accommodation for any part of the application process please visit your nearest location or contact us at Bass Pro Shops Key Skills Bidding,Apps,Benefits,Corporate Recruitment,Android Development Employment Type : Part-Time Experience: years Vacancy: 1