Part-time Information Specialist, Continuing Education at InsideHigherEd

Job Title: Part-time Information Specialist, Continuing Education Location: Padron Campus Regular/Temporary: Temporary Full/Part Time: Part-Time Job ID: 1008897 Job Details Job FamilySTAFF - Support StaffGradeC1Salary$14.00/hrDepartmentContinuing Education and Professional Development (CEPD)Reports ToDepartment ChairpersonClosing DateOpen Until FilledFLSA StatusNon-ExemptFirst Review DateOctober 30, 2025Position Overview The Part-time Information Specialist is responsible for meeting the public and answering telephone calls to respond to inquiries regarding a large range of class schedules and fees. This is responsible work critical to the mission of the Continuing Education and Professional Development department. What you will be doing Helps students select appropriate sections from the catalog of several thousand course offerings at five campus and several additional outreach locations Provides accurate information gleaned from the catalogs and Continuing Education and Professional Development department staff members Advises students regarding course requirements, books and/or materials, and testing pre-requisites Guides students through the registration and payment process Refers callers seeking more detailed information or advice to the appropriate department coordinator Accepts registration forms and fee paymentsPerforms other duties as assignedWhat you need to succeed High School Diploma or GED equivalent form a regionally accredited institution and six (6) months of customer service experienceAll degrees must be from a regionally accredited institutionPossess good customer service skillsKnowledge of class offerings and all departments within Continuing Education and Professional Development departmentPossess superior ability to learn program detailsWorking knowledge of College organizationAbility to follow oral and written instructionsPossess excellent interpersonal and communications skillsAbility to project a positive image of the College and its programsAbility to work well with students, faculty and staffAdditional Requirements The final candidate is to successfully complete a background screening and reference check process.