Partner Manager at ServiceNow

At ServiceNow we believe in creating opportunities for people of all backgrounds to do their best work. We are building an AI-powered partner-centric ecosystemand were looking for a dynamic relationship-driven Senior Partner Business Manager to help us drive strategic growth with our most impactful consulting and implementation partners.What Youll Get To Do In This Role: Partner Practice Development Drive joint business planning account alignment and industry solution growth with your partners to fuel innovation and customer value. Strategic Planning & Investment Guide partner goal setting capacity models and strategic investments to accelerate partner performance and ecosystem impact. Ecosystem Management & Collaboration Lead readiness assessments roadmap sessions cross-functional engagement and progress tracking across ecosystem health and tiering. Partner Governance & Performance Create and manage execution plans reporting dashboards and regional/global interlocks to ensure continuous alignment and results. Joint GTM & Innovation Collaborate with partners to co-create go-to-market strategies around key growth areas like AI CRM and digital transformation. Enablement & Capacity Building Ensure partners have the right certifications competencies and co-delivery capabilities to ensure scalable high-quality customer outcomes. Executive Engagement Facilitate strategic QBRs pipeline reviews and executive briefings to align vision and priorities across teams. Marketing Collaboration Partner with Marketing to design and execute joint campaigns CxO events and field activations that drive demand and thought leadership.Qualifications : What Will Make You Successful:Were seeking someone who can lead with empathy execute with precision and inspire partnership excellence. If you dont meet 100% of the criteria below we still encourage you to applywere excited by diverse perspectives and unconventional paths. Proven experience in partner management alliances channel sales or strategic consultingpreferably in enterprise software SaaS or technology ecosystems. Strong business acumen with a passion for partner planning performance management and GTM alignment. Ability to communicate complex programs clearly and inclusively across diverse teams and stakeholders. Comfortable enabling and coaching partner leaders through structured enablement journeys and planning tools. Familiar with ecosystem tools and platforms like partner portals dashboards or co-sell workflows. Strategic thinker and collaborative doer with a bias for action accountability and continuous learning. Enthusiastic relationship-builder with the ability to earn trust influence outcomes and work across functions. Travel flexibility (20%) for strategic partner meetings team offsites and customer-facing engagementAdditional Information : Work PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Remote Work : YesEmployment Type : Full-time Key Skills Internship,Data Warehousing,Adobe Flash,Database Administration,Logistics Department / Functional Area: Sales Experience: years Vacancy: 1