Automotive Parts Advisor at Seidel Hyundai

Position Summary:We are looking for a knowledgeable and customer-focused Automotive Parts Advisor to join our team. The ideal candidate will assist customers with identifying locating and purchasing the correct automotive parts and accessories while providing excellent service and technical expertise. This role supports both retail customers and internal service technicians to ensure accurate and timely parts fulfillment.Key Responsibilities:Greet customers (in-person and by phone) and provide friendly professional assistance.Identify the correct parts and accessories using catalogs databases and customer information.Create parts quotes process orders and provide pricing and availability.Communicate with service technicians to ensure accurate parts requirements for repairs.Maintain knowledge of current parts inventory warranties and return policies.Monitor special orders and follow up with customers on order status.Maintain organized parts displays bins and stockroom areas.Assist with inventory counts receiving shipments and stocking shelves.Upsell related parts accessories and services when appropriate.Provide excellent customer service and resolve issues promptly and professionally.Assist with ecommerce development and maintaining up to date records.Qualifications:Previous experience as a Parts Advisor Parts Counter person or related automotive role preferred.Strong understanding of automotive systems and components.Proficiency with parts catalog systems and dealership management software (dealertrack)Excellent communication and problem-solving skills.Strong attention to detail and accuracy.Ability to work in a fast-paced environment and manage multiple tasks.High school diploma or equivalent; additional technical training is a plus.What We Offer:Competitive pay based on experience.Health dentalvision and retirement benefits etc (if applicable).Employee discounts on parts service and accessories.Training and opportunities for career growth.A supportive and team-oriented work environment.The above noted job description is not intended to describe in detail the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of this position. The Dealership reserves the right to modify this job description at anytime with or without noticeRequired Experience:Unclear Seniority Key Skills Business Development,Sales Experience,Marketing,Inventory Control,Customer Service,Computer Skills,Dealership Experience,GM Vehicles,Management Experience,Service Writing,Sales Management,Automotive Service Employment Type : Full-Time Experience: years Vacancy: 1