Patient Access Representative I-1 at Medical University of South Carolina

Job Description SummaryMUSC Childrens After Hours and Specialty Clinics we are a pediatric outpatient clinic that falls under the Shawn Jenkins Childrens Hospital at MUSC. During the day we host a variety of pediatric subspecialists such as pediatric orthopedics cardiology and pulmonary only to name a addition to that we provide a walk-in After Hours Care which is a direct extension of our pediatric emergency department to serve our community during the hours when most pediatricians are closed.This position requires variable shifts of day evening weekend and holiday coverage.EntityMedical University Hospital Authority (MUHA)Worker TypeEmployeeWorker Sub-TypeRegularCost CenterCC005516 CHS - Nexton PEDS (Offsite)Pay Rate TypeHourlyPay GradeHealth-20Scheduled Weekly Hours40Work ShiftJob DescriptionGreets and welcomes patients and families in person or on the telephone. Optimizes the patients experience and clinic efficiency time by scheduling appointments appropriately either by phone or in person. Maintains patient accounts by obtaining recording and updating personal and financial information accurately and effectively. Collects Co-pays and prior patient balances. Protects patients rights by maintaining confidentiality of personal and financial information. Position also involves customer service message distribution ancillary scheduling and referrals management. Ability to interact with medical professionals and other care team members from diverse cultures and backgrounds.Hours of operation: Shifts vary based on clinic needsSpecialty Clinics: 7:30AM-4:00PM Monday- FridayAfter Hours Care: 3:00pm- 10:00pm Monday- Friday 11:30AM- 7:00PM Weekends and HolidaysAdditional Job DescriptionHigh school diploma or equivalent (GED) with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.If you like working with energetic enthusiastic individuals you will enjoy your career with us!The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race color religion or belief age sex national origin gender identity sexual orientation disability protected veteran status family or parental status or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here: Experience:Unclear Seniority Key Skills Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex Employment Type : Full-Time Experience: years Vacancy: 1