Patient Access Representative I at Endeavor Health

Hourly Pay Range:$19.89 - $28.84 - The hourly pay rate offered is determined by a candidates expertise and years of experience among other factors.Position Highlights:Sign on bonus: N/APosition: Patient Access Representative ILocation: Skokie ILFull Time/Part Time: Full TimeHours: Monday-Friday: 9:00 am-5:45 pmRequired Travel: NoA Brief Overview:The Patient Access Representative I is responsible for efficiently and accurately processing patient registrations scheduling appointments and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospitals commitment to high-quality healthcare services.What you will do:Greet and assist patients in a courteous and professional manner during the registration process.Collect and accurately enter patient demographic and insurance information into the hospitals electronic health records system.Schedule patient appointments for various healthcare services coordinating with clinical departments and patients to find convenient times.Verify patient contact information and confirm appointment details.Verify patient insurance coverage and eligibility confirming the accuracy of policy information.Collaborate with insurance providers and billing teams to address insurance-related issues.Provide patients with essential information about the registration and scheduling process financial responsibilities and available payment options.Ensure clear and effective communication with patients to address their questions and concerns.Review and verify patient registration data and insurance information to ensure accuracy.Address discrepancies or errors in patient access records promptly and collaborate with the team to resolve issues.Promote a positive patient experience by minimizing wait times ensuring a welcoming environment and providing exceptional customer service.Help patients feel comfortable and informed during the registration and scheduling process.What you will need:Associates Degree Health Administration RequiredPrevious experience in patient access healthcare administration or a related field is preferred. AndExperience using patient registration and scheduling systems.Benefits:Career Pathways to Promote Professional Growth and DevelopmentVarious Medical Dental and Vision optionsTuition ReimbursementFree Parking at designated locationsWellness Program Savings PlanHealth Savings Account OptionsRetirement Options with Company MatchPaid Time OffCommunity Involvement OpportunitiesRequired Experience:Unclear Seniority Key Skills Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 19 - 28