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Medical University of South Carolina

Patient Access Specialist I at Medical University of South Carolina

Medical University of South Carolina Charleston, SC

Job Description

Job Description SummaryThe Patient Access Specialist provides essential support by collaborating with radiologists technologists referring providers/clinic registration staff front desk attendants and scheduling teams to ensure smooth coordination of breast imaging services. This role involves delivering exceptional customer service in a fast-paced outpatient ambulatory setting while ensuring that all patient records and documents are properly maintained and comply with DHEC MQSA and ACR guidelines. The coordinator will also offer support to other outreach sites as needed.EntityMedical University Hospital Authority (MUHA)Worker TypeEmployeeWorker Sub-TypeRegularCost CenterCC002354 CHS - Radiology ICCE AdministrationPay Rate TypeHourlyPay GradeHealth-21Scheduled Weekly Hours40Work ShiftJob DescriptionJob Description:Have a complete understanding of workflow protocols to ensure timely reading of exams and reporting and notifying referring providers and patients of results.Collaborate with technologists radiologists referring providers/clinic front desk and schedulers to facilitate breast imaging services and provide timely patient care.Support culture of safety in the workplace.Identify improvement opportunities for the department/organization.Other duties as assigned.Additional Job DescriptionBachelors degree from an accredited college/university; or a high school diploma or equivalent (GED) and two years of work experience in a Medical Office Call Center and/or customer service business environment and a minimum of 6 months satisfactory work experience in MUHA Patient Access or at least 6 months of medical related work experience is required.If you like working with energetic enthusiastic individuals you will enjoy your career with us!The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race color religion or belief age sex national origin gender identity sexual orientation disability protected veteran status family or parental status or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here: Experience:IC Key Skills Active Directory,Identity & Access Management,LDAP,SAFe,Assistive Technologies,Authentication,Pediatrics Experience,NVDA,Sailpoint,SSH,SSO,Oracle Employment Type : Full-Time Experience: years Vacancy: 1

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