Patient Account Representative - Physician & Hospital Claims at Guidehouse

Patient Account Representative

The PAR assists in overseeing the daily operations of assigned project(s). This position is responsible for providing support in developing, implementing, managing, and meeting or exceeding the operational goals of our clients and Company. The PAR will and may work closely with their team, project supervisors, operations managers, and the client to work on opportunities with new and emerging approaches to our clients' business processes. This position will follow and ensure that client and company policies and procedures are followed and will also perform all job-related duties as assigned.

This position offers an attractive hybrid schedule working two days in our Mitchell, SD, Lewisville, TX or El Segundo, CA offices and three days virtually from home. 8 hour shift between 7:00 AM - 5:00 PM PT.

Supporting of staff / supervisor to be successful and work as a team

Feedback, and other trainings as necessary

Ability to work with leads to develop policies and procedures, as needed

Monitor and ensure compliance with company and client standards

Strong understanding of all software/systems used

Identify, validate, and report project trends / issues

Updating of spreadsheets, monitoring outstanding items for each client, and providing updates to leadership, client, and team

All job-related duties as assigned

High School Diploma / GED or 3 years of Relevant Equivalent Experience in Lieu of Diploma / GED.

1-3+ year's experience in office, business, operations, customer service or healthcare field.

Cerner a plus

TriZetto knowledge

IDX knowledge

Office Suite experience

Billing / Collections experience

The annual salary range for this position is $35,000.00-$58,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Position may be eligible for a discretionary variable incentive bonus

Parental Leave

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Emergency Back-Up Childcare Program

Guidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.