Patient Admin Specialist III- Surgery Scheduler at Power Personnel

Are you a highly organized, detail-driven Surgery Scheduler who thrives in a fast-paced environment? A leading hospital is seeking an experienced Surgery Scheduler to support a busy clinic. In this role, you'll serve as the central point of coordination managing complex surgical schedules, navigating EPIC workflows, securing authorizations, and supporting families through the surgical process with clarity and compassion. If you're comfortable juggling high volumes, shifting priorities, and coordinating across multiple teams, this is a meaningful opportunity to make an immediate impact where it matters most. Apply Today!

Details

• Pay: $35.00-$37.00 per hour
• Shift Days: Monday-Friday
• Shift Times: 8:30am-5:00pm
• Schedule: Monday - Friday
• Duration: 13 weeks Contract initially (possible extension)
• Start Date: 03/09/2026
• End Date: 06/06/2026
• Department: Cancer Center
• Location: Palo Alto, California

Benefits

• Potential for Extension
• Great working location
• Health insurance
• Refer-a-friend bonus
• Weekly payroll
• 24-hour accessibility
• Personalized service

Required

• High School Diploma or GED equivalent
• A minimum of 1-2 years of surgery scheduling experience
• Current EPIC experience (surgical scheduling, case entry, patient coordination) is highly preferred

Required Knowledge, Skills and Abilities:

• Knowledge of medical terminology.
• Knowledge of computer systems and software used in functional area.
• Ability to speak and write effectively at a level appropriate for the job.
• Ability to provide customer service, solve problems, and manage multiple priorities.
• Knowledge of Windows-based office software, computers and operating systems.
• Ability to adjust communications to fit the needs and level of understanding of the receiver.
• Ability to exercise calmness in stressful situations.

Responsibilities

• Primary Function: Entry, Front Desk, check-in/out.
• Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules, etc.
• Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians. Assures appropriate verifications and authorizations are complete before patient sees provider.
• Communicate with providers regarding scheduling preferences, and ability to respond to urgent patient needs.
• Provide doctor-patient support using reference documents and tools.
• Carry out various administrative tasks, including maintaining information and paging directory databases, and processing internal forms.
• Utilize all functionality of the telephone system and electronic medical records systems in performing assigned job tasks.
• Meet/Exceed organizational and department service standards.
• Answers non-clinical CRMs, escalating where appropriate.
• Answers non-clinical patient messages, escalating where appropriate.
• Managing and distributing faxes, mail, and filing of clinic-specific documentation.

About Us

Power Personnel has been working with healthcare professionals like you since 1994. We are the experts in healthcare staffing in Northern California. That's why so many hospitals, clinics and healthcare facilities rely on us for filling critical positions. If you want competitive pay, excellent working conditions and a team that supports you, we can help!

Refer a friend and get $250 bonus for every referral!

In order to get the bonus, the person referred must work at least 20 shifts.