Patient Care Coordinator at Adecco

Position Care Coordinator (PCC)

Location: Walnut Creek 94598

Part-Time (Transitioning to Full-Time in July)

Pay: $30–$35/hour

We are seeking an energetic, highly personable, and customer-service–driven Position Care Coordinator (PCC) to join a collaborative and growing medical team in Walnut Creek. This role starts as part-time with a clear pathway to full-time hours as clinic volume increases in July.

This is an excellent opportunity for someone who thrives in a fast-paced, team-oriented healthcare environment and enjoys supporting both patients and physicians while ensuring operations run smoothly.

About the Role

The Position Care Coordinator (PCC) plays a key role in supporting physicians and the clinical team. Each physician is supported by both a Medical Assistant (MA) and a PCC, working together to ensure patients receive exceptional care and communication.

This role is administratively focused, but flexibility is essential. The PCC should also be comfortable stepping in to assist Medical Assistants with back-office duties, including rooming patients, charting, and supporting procedures as needed.

Our culture values collaboration, continuous learning, and open communication. Team meetings are designed so that every staff member has a voice in how care and operations evolve.

Key Responsibilities

• Serve as a key administrative support partner to the physician and medical assistant
• Coordinate communication between patients, physicians, hospitals, and external providers
• Handle prior authorizations and urgent/stat requests first thing each morning
• Monitor and respond to physician communications via internal messaging and texting platforms
• Manage scheduling requests from outside physicians and providers
• Reach out to patients for follow-up coordination and scheduling
• Track and manage tasks using internal task management applications
• Maintain detailed notes and documentation to ensure seamless coordination
• Compose professional emails to communicate effectively with physicians, staff, vendors, and patients
• Assist with clinic workflow and support MA team members when needed, including rooming, charting, and procedural support
• Utilize electronic medical records (EMRs) and other clinic technologies efficiently to support daily operations

What We’re Looking For

We are seeking a professional who demonstrates:

• A strong commitment to exceptional patient service and experience
• A warm, approachable, and engaging interpersonal style that fosters positive relationships
• Excellent communication and active listening skills
• Strong organizational abilities with the capacity to effectively manage multiple priorities
• Confidence and professionalism when communicating with physicians, hospitals, vendors, and patients
• A proactive mindset with a genuine desire to learn, grow, and contribute beyond core responsibilities
• Comfort assisting with back-office clinical duties alongside Medical Assistants
• Ability and confidence in composing professional emails

Additionally, candidates should possess:

• Comfort working in an environment where tasks and requests come from multiple directions
• The ability to adapt quickly in a dynamic clinical setting
• Familiarity with electronic medical records (EMRs) and other healthcare technologies
• Prior authorization experience preferred
• Medical office or healthcare front-office experience strongly preferred

Licenses or certifications are not required for this role; however, any relevant healthcare certifications or credentials are considered a plus.

Schedule

Part-Time:

• 3 days per week
• 8:30 AM – 1:30 PM
• Flexible days

Future Opportunity:

• Position is expected to transition to full-time in July as the clinic continues to grow.

Compensation & Benefits

• $30 – $35 per hour
• 3 weeks PTO
• Medical benefits available after 90 days
• 401(k) with 3% employer match

Why Join Us?

You’ll be joining a team that values teamwork, communication, and professional growth. Our environment encourages learning and collaboration, giving staff the opportunity to contribute ideas, develop new skills, and grow with the organization.

If you enjoy helping people, staying organized, and being part of a supportive medical team, we would love to hear from you.