Patient Care CoordinatorMarketing Specialist at Specialty1 Partners

Our office Dallas Endodontics in Dallas TX is seeking a Patient Care Coordinator/Marketing Specialist to join our busy specialty practice.The Patient Care Coordinator/Marketing Specialist plays a dual role in supporting exceptional patient experiences while driving patient acquisition retention and community outreach. This position is responsible for managing front-office patient interactions appointment coordination treatment presentation support and executing marketing activities that enhance visibility and growth for dental practices within the practice. Here is what you need to know about the role our team and why we could be the right next step in your career.Full time position offers 30-40 hours a week withflexible hours:Monday-Friday Early shift: 7:30am-4:00pm Late shift: 8:30am-5:00pm (or until last patient)Your ResponsibilitiesPatient Care & Front Office OperationsGreet and assist patients with a high level of customer service ensuring a positive experience from check-in to check-out.Manage appointment scheduling confirmations recall follow-up and waitlist processes.Maintain accurate patient records verify insurance information and support financial discussions as needed.Support the treatment coordinator or clinicians with patient education treatment plan understanding and follow-up communication.Handle inbound calls emails and digital inquiries in a professional and timely manner.Resolve patient concerns or escalate issues to leadership when appropriateMarketing & Growth Support:Execute local marketing initiatives such as events giveaways community outreach and referral programs.Manage the practices online presence including Google Business updates online review responses social media content support and basic digital engagement.Track marketing activities ROI and lead sources to support data-driven decision-making.Collaborate with the central marketing team on campaigns promotions and brand consistency.Assist with patient retention efforts through recall programs follow-up communication and loyalty initiatives.Coordinate internal marketing such as in-office signage patient education materials and promotional displaysAs an essential member of our office you will also help to facilitate/coordinate other office responsibilities as needed.Your BackgroundYou are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. Youre a team player that is adaptable to new and challenging tasks. Youre an enthusiastic passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:3-5 years of proven experience as front desk representative agent or relevant positionFamiliarity with office machines (e.g fax printer ect.)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving skillsCustomer service orientationA high school diplomaDesires to help your patientsIf this sounds like you you will fit right in with the team!Why You Should Join Our TeamA career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants Sterilization Technicians Office Managers Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.We strive to build and maintain an environment where employees from all backgrounds are valued respected and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their livesat home at work and everywhere in between.Your Benefits & Perks:BCBS High Deductible & PPO Medical insurance OptionsVSP Vision CoveragePrincipal PPO Dental InsuranceComplimentary Life Insurance PolicyShort-term & Long-Term DisabilityPet Insurance Coverage401(k)HSA / FSA Account AccessIdentity Theft ProtectionLegal Services PackageHospital/Accident/Critical Care CoveragePaid Time OffDiverse and Inclusive Work EnvironmentStrong culture of honesty and teamworkWe believe in transparency through the talent acquisition process; we support our team members past future and present to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.Position Base Pay Range$20 - $29 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager front desk staff marketing staff and any other staff providing administrative duties.Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race color age religion gender national origin disability sexual orientation gender identity protected veteran status or other characteristics in accordance with the relevant governing laws. Specialty1 Partners Privacy Policy and CCPA statement are available for view and download at Partners and all its affiliates participate in the federal governments E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hires completion of Form I-9 Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify go to click on the Employees Link to learn more.Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.Required Experience:IC Key Skills Air Ticketing,API,CAD CAM,Data Management,Equity,Import & Export Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 20 - 29