Patient Care Operations Coordinator at Christiana Care Health Services

Job DetailsAre you are an expert multi-tasker of complex business processes who is dedicated to providing exceptional customer service ChristianaCare HomeHealth is the place for you. Our highly skilled staff can assist with many different facets of medical caregivers. We work with patients clinicans and business leaders to ensure that all ChristianaCare HomeHealth patients are scheduled for their appointments in a timely manner.ChristianaCare BenefitsIncredible Work/Life benefits including annual membership to access to backup care services for dependents through retirement planning services financial coaching fitness and wellness reimbursement and great discounts through several vendors for hotels rental cars theme parks shows sporting events movie tickets and much more!We also provide tuition assistance for degreed programs and for some Nursing programs we offer pre-pay. Our medical/dental/vision benefits are available to our caregivers on their first day of employment! And we offer two different mechanisms toward planning for your retirement a 403(b) and a defined contribution plan. Finally we provide a tablet and leverage Matrix Care to document patient records.ChristianaCare HomeHealth is seeking a Full Time Patient Care Operations Coordinator (Scheduler). The successful candidate will work Monday through Friday 9am-5:30pm will work 3-4 on call shifts a month and will rotate on holidays and weekends.Duties and Responsibilities:Ensure that all schedules are completed in a timely manner.Continuously maintain the schedule of one or more HomeHealth Clinical Teams throughout the course of each day.Ensure effective and efficient communication regarding schedule changes with clinicians and patients.Maintain all clinicians schedules to achieve adherence to performance metrics.Execute daily and weekly report reconciliation.Maintain accurate database of employee profile information availability schedule and patient demographics.Requirements:High School Diploma or equivalent required. Associate Degree preferred.Experience with Scheduling of Home Care preferred.About Christiana Care Health SystemChristianaCare is one of the countrys most multifaceted health systems centered on improving health outcomes making high-quality care more accessible and lowering health care costs. Christiana Care includes an extensive network of outpatient services home health care medical aid units three hospitals (1300 beds) a Level I trauma center and a Level III neonatal intensive care unit a comprehensive stroke center and regional centers of excellence in heart and vascular care cancer care and womens health. We rank 21st in the nation for hospital admissions and 6th for admission of stroke patients.ChristianaCare is a not-for-profit teaching health system with our outstanding data-powered care coordination service and a focus on population health and value-based care ChristianaCare is shaping the future of health care!Working for Christiana Care offers the best of urban and suburban living with multiple housing options excellent restaurants and entertainment venues quality public and private schools and a short driving distance to popular Delaware and New Jersey beaches. The location provides easy access to Washington DC Philadelphia and New York City all within a short drive or train ride from Newark DE.Hourly Pay Range: $18.19 - $26.37This pay rate/range represents ChristianaCares good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills relevant experience and qualifications as they relate to specific job requirements.Christiana Care Health System is an equal opportunity employer firmly committed to prohibiting discrimination whose staff is reflective of its community and considers qualified applicants for open positions without regard to race color sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.Post End DateDec 12 2025EEO Posting StatementChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family including health insurance paid time off retirement an employee assistance program. To learn more about our benefits for eligible positions visit Experience:IC Key Skills Air Ticketing,API,CAD CAM,Data Management,Equity,Import & Export Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 18 - 26