Patient Processing Specialist Spencer Cancer Center Suppor at East Alabama Hospital

Summary EAMC MISSIONAt East Alabama Medical Center our mission is high quality compassionate health care and that statement guides everything we do. We set high standards for customer service quality and keeping costs under control.POSITION SUMMARYThe Patient Processing Specialist is often the first point of contact with our facility so a strong Customer Service Focus is imperative. The Patient Processing Specialist should be able to effectively communicate with the patient to obtain necessary information for efficient Registration processing including demographic information and insurance information. This position has a direct impact on revenue and patient satisfaction; professionalism great customer service and efficiency all promote the success of the Patient Processing Specialist. Desired qualities for a Patient Processing Specialist are a self-motivated and driven person with a positive outlook optimism and a can-do attitude who never meets a stranger.POSITION QUALIFICATIONSMinimum Education High school diploma or equivalent.Minimum Experience 1-2 years customer service experience including working on a computer.Required Registration/License/Certification N/APreferred Education High school diploma or equivalent.Preferred Experience 1-2 years healthcare/hospital experience and/or customer service experience. 1-year computer experience and the ability to type and spell accurately.Preferred Registration/License/CertificationOther RequirementsN/ARequired Experience:IC Key Skills Air Ticketing,API,CAD CAM,Data Management,Equity,Import & Export Employment Type : Full-Time Experience: years Vacancy: 1