Patient Reception Specialist at Summit Health CityMD

About Our CompanyWere a physician-led patient-centric network committed to simplifying health care and bringing a more connected kind of care.Our primary multispecialty and urgent care providers serve millions of patients in traditional practices patients homes and virtually through VillageMD and our operating companies Village Medical Village Medical at Home Summit Health CityMD and Starling Physicians.When you join our team you become part of a compassionate community of people who work hard every day to make health care better for are innovating value-based care and leveraging integrated applications population insights and staffing expertise to ensure all patients have access to high-quality connected care services that provide better outcomes at a reduced total cost of care.Please Note: We will only contact candidates regarding your applications from one of the following domains: @ @ @ @ @ @ or @.Job DescriptionHome Location: 2103 FM 2920 Road Spring TX 77388ThePatient Reception Specialistis responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction and trust and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment the Patient Reception Specialist informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.How You Will Get Things Done: Obtain copies of insurance cards drivers licenses authorizations referrals and other required appointment documentation and appropriately save them in practice EMRPerform demographic and insurance validation and inform patients of privacy policies and proceduresKeep the reception and patient waiting areas clean and organizedOther duties as assignedHow You Will Build Trust:Greet all patients and visitors in a professional and welcoming mannerEffectively communicate unexpected schedule delays to patients and assist with patient comfort should delays ariseHow You Will Innovate:Collect patient co-payments reconciliation charges and outstanding balances upon Check-In as well as submitting batches dailySchedule patient appointments/follow-up appointments per established policies and proceduresExperience to Drive Change:Adept in medical terminology and insurance practicesProficient in the use of computer programs and applications including Outlook applications and practice EMR systemsCompetent in basic arithmetic to make calculations balance and reconcile figures and make changes accuratelyKnowledgeable of CPT and ICD-10 codingCurrent BLS certification for healthcare providers preferredHigh School Diploma/Equivalency requiredExperience in primary care family practice internal medicine urgent care or ER preferredAbout Our CommitmentTotal Rewards at VillageMDOur team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMDs benefit platform includes Medical Dental Life Disability Vision FSA coverages and a 401k savings plan.Equal Opportunity EmployerOur Companyprovides equal employment opportunities (EEO) to all employees and applicants for employment without regard to and does not discriminate on the basis of race color religion creed gender/sex sexual orientation gender identity and expression (including transgender status) national origin ancestry citizenship status age disability genetic information marital status pregnancy military status veteran status or any other characteristic protected by applicable federal state and local laws.Safety DisclaimerOurCompanycares about the safety of our employees and Companydoes not use chat rooms for job searches or Companywill never request personal information via informal chat platforms or unsecure Companywill never ask for money or an exchange of money banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at selectOur Companylocations during regular business hours only. For information on job scams visit file a complaint at Experience:IC Key Skills In House Legal,Deputy,Adobe Photoshop,Import & Export,Cosmetics Employment Type : Full-Time Experience: years Vacancy: 1