Patient Service Coordinator Clinical Home Health at BrightSpring Health Services

Our CompanyAdoration Home Health and HospiceOverviewThe Patient Services Coordinator (Clinical) is responsible for scheduling home visits for field staff and coordinating patient care under the direction of the Clinical Manager. This role ensures optimal utilization of clinical resources to support care center capacity and adherence to utilization guidelines while serving as a liaison between field staff patients and the Clinical Manager for scheduling and communication of patient services.Responsibilities Schedule patient assessment visits including Oasis visits in a timely manner. Prepare weekly clinical schedules and review daily to identify capacity opportunities and ensure productivity standards. Assign clinicians to geographic areas efficiently matching skills to care needs and optimizing capacity. Reschedule missed visits within the current week or escalate to Clinical Manager. Collaborate with field clinicians to ensure all ordered patient visits are scheduled and completed. Manage scheduling-related calls from patients and staff; refer clinical or performance issues to Clinical Manager. Monitor hospitalized patients and ensure appropriate team follow-up. Complete schedules including required orders and services (e.g. lab draws supervisory visits add-on visits). Support Clinical Manager in timely communication with patients clinicians referral sources BD team and office staff. Run applicable reports and take appropriate workflow actions. Assist with patient transfers between care centers and/or Hospice services. Maintain supply closet ensuring supplies are current and properly packaged; coordinate field supply needs. Perform referral and intake duties in absence of Intake Coordinator. Obtain and document verbal orders for patients in accordance with licensure requirements.QualificationsAssociate degree in nursing (ADN) or Bachelor of Science in Nursing (BSN) requiredMinimum 1 year administrative experiencein a healthcare settingScheduling experience in healthcare is preferredCurrent unencumbered license to practice as a Licensed PiraticalNurse (LPN) Licensed Vocational Nurse (LVN) or Registered Nurse (RN)About our Line of BusinessAdoration Home Health and Hospice an affiliate of BrightSpring Health Services provides quality and compassionate services in the comfort of home providing support for patients families and caregivers in their time of need. Adoration was formed to fill the need for a loving community-focused caring organization. We empower patients to live with dignity find a sense of fulfillment and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information please visit . Follow us on Facebook and LinkedIn.Additional Job InformationAdoration Home Health / BrightSpring Health Services an affiliated company who employs those individuals working for Adoration Home Healthrecentlyacquired certain Amedisys home health and hospice operations and is recruiting candidates for open positions within those operations. The successful candidate will initially be employed by Amedisysuntil January 12026 at the latest. During this period Amedisys will perform all administrative onboardingactivities and offer benefits coverage under Amedisys employee benefit plans. On or before January 1 2026 the successful candidates employment will be transferred to Adoration Home Health /BrightSpring Health Services an affiliated company who employs those individuals working for Adoration Home Health. At alltimes Adoration Home Health /BrightSpring Health Services an affiliated company who employs those individuals working for Adoration Home Healthwill make all hiring decisions regarding and will supervise and direct the work of the successful candidate.Required Experience:IC Key Skills EMR Systems,Employee Relations,Typing,Patient Care,Clerical Experience,HIPAA,Computer Skills,EMT Experience,Medical Terminology,Transcription,Epic,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1