Patient Service Coordinator at Saugus

Your day starts at 9:45am leaving you plenty of time for personal appointments getting the kids to school a nice breakfast going to the gym or taking a walk general errands or just relaxing. Patients come to us needing to see and it is our responsibility to help them with just that. Our team is passionate about connecting with our patient base which has been strongly built and maintained over the last 30 years. As a long time and dedicated part of the community our goal is to remain committed to providing exceptional experiences to all who walk through our door. This is not just a job its a purpose. We would love for you to come join our rock star team and be part of the magic!At Pearle Vision we are committed to delivering exceptional serviceto our valued patients. We pride ourselves on creating a welcoming environment where patients receive personalized attention and professional advice to meet their vision needs. As a growing practice we are looking for an intelligent and enthusiastic individual to join our dynamic team. We offer highly competitive pay based on your qualifications and experience.You will play a pivotal role in our patients experience with us. You will be responsible for maintaining the daily operations of the doctors area and contributing to a positive and team based work environment while consistently providing our patients with exceptional experiences.Key ResponsibilitiesAnswering the phone and assisting callersScheduling appointments and maintaining an efficient scheduleChecking patients in and out for their appointments ensuring accurate and complete demographic and insurance informationAbiding by all HIPAA laws and office policies and proceduresManaging patient charts verifying insurance eligibility and coverage and collecting appropriate co-payments.Utilizing pre-test equipment with patients before they see the doctor such as auto-refractor OCT and Optomap imagingWorking collaboratively with the doctors management and other team members to provide a seamless and efficient experience to the patient.Other duties as assigned by managementQualifications18 with high school diplomaReliable transportation to and from workProficient in general computer use and programs such as Microsoft WordAble to communicate effectively comfortably and professionally while making phone calls and answering the phoneExcellent verbal and written communication skills with the ability to explain complex information in a clear patient-friendly manner.Strong customer service skills with empathy and passion for helping others.Ability to work collaboratively with co-workers and lead by a positive example.Motivated and driven to grow and succeed and to help others grow and succeedWhat We OfferCompetitive Salary: Commensurate with experience and qualifications. You will have a base hourly rateBenefits:Vacation time paid holidays and medical and dental insurance available for full time staff; sick time and retirement plan with company matchavailable to all employees.Professional Development:We provide ample mentoring and opportunities for growth within our business.Supportive Work Environment:A caring and inclusive team that values your input and expertise.We will consider both full time and part time applicants.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.Required Experience:IC Key Skills Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing Employment Type : Part-Time Experience: years Vacancy: 1