Peace Officer at Houston Methodist

OverviewAt Houston Methodist the Peace Officer position is responsible for providing police authority by enforcing federal and state laws and city ordinances as appropriate. This position provides law enforcement services and assists in protecting the rights and property of individuals throughout Houston Methodist. The position must take and maintain control of disruptive individuals for arrest by local law enforcement. The Peace Officer position must be employed by a licensed police agency and possess a Texas Commission on Law Enforcement (T.C.O.L.E.) license that will also serve as evidence of use of force training.Houston Methodist StandardPATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.HOUSTON METHODIST EXPERIENCE EXPECTATIONSProvide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth dignity and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experienceInvolves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobActively supports the organizations vision fulfills the mission and abides by the I CARE valuesResponsibilitiesPEOPLE ESSENTIAL FUNCTIONSProtects the rights and property of individuals and provides law enforcement services throughout Houston Methodist.Actively responds to requests for personal security coverage assistance with directions information and guidance.Interacts with individuals in a supportive and respectful manner creating a positive work environment and contributing to a dynamic team-focused work unit.Uses excellent clear and professional communication skills to achieve mutual understanding and problem resolution while providing the highest quality service during every patient visitor and staff encounter.SERVICE ESSENTIAL FUNCTIONSResponds to all radio dispatches answers calls and complaints and assesses and makes recommendations as needed for all emergent situations.Performs duties in a designated fixed-post assignment.Secures premises and individuals by patrolling facilities monitoring surveillance cameras monitoring access points and permitting entry as needed.QUALITY/SAFETY ESSENTIAL FUNCTIONSAccurately communicates and/or generates and completes reports by recording occurrences information observations surveillance activities and conducting witness interviews.Maintains a safe environment following all policies and procedures for safety hazardous material emergency preparedness and HIPAA.Participates in training drills and actual events according to policies and procedures.FINANCE ESSENTIAL FUNCTIONSPrevents loss and damage by reporting irregularities. Facilitates policies regarding restitution as appropriate.Utilizes and maintains HM and department equipment according to manufacturer specifications.Self-motivated to independently manage time effectively and prioritize daily tasks. Uses resources effectively and efficiently; does not waste supplies minimizing incidental overtime optimizing efficiency in all areas according to department specifications.GROWTH/INNOVATION ESSENTIAL FUNCTIONSAssists and promotes a culture of workplace safety and proactively prevents workplace violence.Supports Houston Methodist and department goals and offers innovative solutions through participation in department projects. Assumes responsibility for self-growth and development by participating in in-services programs and continuing education.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.QualificationsEDUCATIONGraduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications Licenses and Registrations section.WORK EXPERIENCEEmployed by a licensed law enforcement agencyOne (1) year law enforcement experienceLicense/CertificationLICENSES AND CERTIFICATIONS - REQUIREDPO - Peace Officer - State Licensure -- Current Texas Commission on Law Enforcement license (T.C.O.L.E.) KSA/ Supplemental DataKNOWLEDGE SKILLS AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job determined through on-going skills competency assessments and performance evaluationsSufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesUnderstand HIPAA and Patient confidentiality complianceDemonstrates emergency preparedness knowledgeProficient computer skills including knowledge of Microsoft Office software and Webmail.Must be able to handle and prioritize multiple tasks and function calmly in stressful situations including handling of or exposure to confidential/sensitive informationAbility to assess and evaluate information effectively ability to identify critical issues quickly and accurately attention to detail and proficiency in documentationSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs NoBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area NoCompany ProfileSince 1998 Houston Methodist Sugar Land Hospital has been serving Fort Bend and the surrounding counties. Residents have come to rely on a level of compassionate care and leading-edge technology that was once available only in the Texas Medical Center. Houston Methodist Sugar Land Hospitaltied for No. 4 in Houston and No. 6 (three-way tie) in Texas in U.S. News & World Reports best hospital rankings in 2020.With 316 operating beds 24 operating rooms and over 2400 employees Houston Methodist Sugar Land Hospital was designed to provide comprehensive personalized care for the community.Required Experience:Unclear Seniority Key Skills CCTV,Federal Agencies,Customer Service,Clearance,Facility,Suspicious Activity,Property Damage,Public Safety,Daily Operations,Professional Development,Access Control,Communication,General Public,Procedures,Powerpoint Employment Type : Gig Experience: years Vacancy: 1