People Relations Partner Associate II at Volunteers of America Los Angeles

About Us:VOALAHelping Our Most Vulnerable Change Their Life StoriesVolunteers of America is a non-profit human services organization committed to serving people in need strengthening families and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs Upward Bound college prep programs veterans services homeless shelters low-income housing program as well as drug and alcohol rehabilitation. Learn more at .PAY RATE: $74014.50 - $77910 Per YearBENEFITS: VOALA offers competitive medical dental vision and retirement benefits.JOB SUMMARY AND PURPOSEThe People Relations Partner Associate II assists the HR team by providing the support necessary to maintain daily employee relations needs as well as employee relations project support as VOALA continues its growth. This is a hands-on position that will be primarily involved in front-line interaction with program managers and staff in communications coaching and relationship building. This is an individual contributor role.DUTIES AND RESPONSIBILITIESInteracting with employees and managers in assigned programs to assist with questions and policy clarification; makes on-site visits to program sites to provide face-to-face HR availability to employees in the work environmentConducting workplace interviews and address employee concerns; serve as a liaison between program staff and the HR departmentAssist with compliance and program auditsSupport the employee relations team with investigations written warnings and documentationConducts basic investigations applying the verification and resolution of facts and issues in matters affecting disciplinary actions grievances appeals and complaints refers complex matters to HR Employee Relations Specialist or Senior Manager of Employee Relations as requiredParticipates in training employees and managers in HR Policy Compliance and best practicesIs a resource for HR Service teamESSENTIAL DUTIESProvide employee relations support for assigned programs answer questions clarify policy make on-site visits to provide support in the workplace.Perform workplace interviews and address employee concerns; serve as a liaison between program staff and the HR department.Assist compliance and program auditsSupport the employee relations team with investigations written warnings and documentation conducts limited investigationsReview documentation to ensure it is complete and organizedOther duties as required and is subject to change at any time.ESSENTIAL DUTIESProvide employee relations support for assigned programs answer questions clarify policy make on-site visits to provide support in the workplace.Perform workplace interviews and address employee concerns; serve as a liaison between program staff and the HR department.Assist compliance and program auditsSupport the employee relations team with investigations written warnings and documentation conducts limited investigationsReview documentation to ensure it is complete and organizedOther duties as required and is subject to change at any time.QualificationsREQUIREMENTS:Must be able to pass a fingerprint clearance background check including criminal history personal references employment and education verificationsValid California driver license and access to dependable transportation with adequate insuranceEDUCATION:Bachelors Degree or equivalent combination of education and work experience (4 years of relevant experience / coursework)EXPERIENCE:Minimum two years of HR generalist work with 20% dedicated time committed to handling employee complaints grievances interactive processes and disciplinary actions.Familiarity with case managing this type of work.Experience with completing reports about the resolution of these issuesKnowledge of California employment regulationsFamiliar with employment legal mattersPreferred PHR-ca or SHRM-CP PREFERRED QUALIFICATIONS:Two years of Experience in Employee RelationsProfessional level human resources and/or employee relations experience in large complex organizationsExperience with Ulti-Pro a plusBilingual (Spanish)Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law.This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment.Required Experience:IC Key Skills Business,Business Process,Financial Services,Cloud,Account Management,CRM,Sector,Client Relationships,Law,Project Management,Research skills,Political Science,Portfolio,Speaking skills,Analytics Employment Type : Full Time Experience: years Vacancy: 1 Yearly Salary Salary: 74014 - 77910