Personal Effects Claims Specialist at Squaremouth

Personal Effects Claims Specialist

The Personal Effects Claims Specialist is a key member of ANOVA's Claims Department, responsible for managing the full lifecycle of household-goods and personal-effects claims. This role requires a balance of technical coverage analysis, strong customer communication, and disciplined claim-handling practices.

Responsibilities:

• Conduct thorough investigations of claims arising from the transit or storage of household goods and personal effects, including domestic moves, international shipments, and storage.
• Review and interpret applicable policy forms, apply provisions to factual scenarios, and determine coverage and liability.
• Assess the value of lost or damaged items and negotiate fair, accurate settlements consistent with ANOVA guidelines.
• Communicate clearly, empathetically, and proactively with insureds.
• Maintain meticulous and timely claim documentation following internal controls and regulatory standards.
• Work closely with internal departments, surveyors, adjusters, and brokers.

Qualifications:

• 5+ years of experience as a Claims Adjuster preferred.
• Experience in P&C, Inland Marine, or Household Goods/Moving claims preferred.
• Strong analytical and communication skills.
• Customer-focused mindset.
• Ability to manage high-volume claims.
• Proficiency with claims systems and Google Workspace.
• Adjuster license(s) or willingness to obtain.

Salary Transparency:

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $70,000-$75,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Compensation may vary based on experience, skillset, and location. Eligible employees may also receive benefits including health/dental/vision/life/disability insurance, FSA/HSA, 401(k), PTO, and incentives.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.