Personal Lines Account Manager at The Jonus Group

Job DescriptionPersonal Lines Account ManagerJob SummarySeeking a proactive detail-oriented and customer-focused Personal Lines Account Manager to join a dynamic this role you will be responsible for managing and servicing a portfolio of personal insurance accounts. The ideal candidate is a team player with excellent communication and organizational skills who thrives in a fast-paced environment. This role offers an exciting opportunity to build meaningful relationships with clients while contributing to the growth and success of the company.ResponsibilitiesAct as the primary contact for clients addressing inquiries solving issues and providing excellent customer service.Proactively manage and service an assigned book of personal lines insurance accounts including policy renewals changes and new business placements.Identify client needs and recommend tailored insurance solutions to meet their coverage requirements.Process policy documents endorsements certificates and other required documentation accurately and efficiently.Collaborate with insurance carriers to secure quotes negotiate terms and resolve coverage or underwriting concerns.Assist with cross-selling additional products or services to enhance client satisfaction and build long-term relationships.Educate clients about their insurance policies and coverage options ensuring they understand the value of their policies.Stay informed about industry trends regulations and carrier changes that may impact clients or accounts.Contribute to team goals and participate in training and professional development opportunities.Maintain accurate records of all client interactions and transactions in the agency management system.Qualifications/RequirementsExperience:Previous experience (2-4 years) in personal lines insurance or account management preferred.Licensing:Active Property & Casualty Insurance License.Skills:Strong interpersonal communication and organizational skills with a keen attention to detail.Familiarity with insurance management systems and tools is a plus.Proven ability to multi-task prioritize and manage time in a fast-paced environment.A customer-first mindset with a commitment to delivering high-quality service.Problem-solving skills with the ability to handle challenging situations professionally and effectively.Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.#LI-DD3Required Experience:Manager Key Skills Administration,Facilities Management,Advocacy,Aerospace,Cloud Computing,Back Office Employment Type : Full-Time Experience: years Vacancy: 1