Personal Lines Director at The Jonus Group

Job DescriptionPersonal Lines DirectorJob SummarySeeking a highly motivated and experienced Personal Lines Director to lead and oversee the operations of the Personal Lines team. This is an exciting opportunity to join a growing agency and play a pivotal role in enhancing processes driving client retention and managing a team of skilled Account Managers. If you are a dynamic leader with a strong background in Personal Lines Account Management and a passion for operational excellence we encourage you to apply.Compensation PackageSalary Range: $90000 $120000 (depending on experience)Competitive benefits package 401(k) paid time off professional development opportunities etc.ResponsibilitiesOversee the day-to-day operations of the Personal Lines team consisting of 10 experienced Account Managers.Provide hands-on management focusing on coaching mentoring and supporting team members.Drive improvements in processes and workflows to enhance efficiency and effectiveness.Prioritize client retention and ensure the delivery of exceptional service.Manage hiring training and development of team members to foster a high-performing team.Collaborate with leadership to align team goals with organizational objectives.Maintain a hybrid work model supporting both in-office and remote team members.Note: This role does not include sales responsibilities.Qualifications/RequirementsMinimum of 3 years of leadership experience (formal leadership experience preferred but informal experience will be considered).At least 3 years of Personal Lines Account Management experience with 7 years of total industry experience preferred.Proven ability to manage and develop a team with strong people-management skills.Demonstrated expertise in operational improvement and process enhancement.Proficiency in using Epic or similar systems is a plus.Strong focus on client retention and delivering exceptional customer service.Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.#LI-DD3Required Experience:Director Key Skills Customer Service,Data Networking,Horticulture,Fashion Designing,Guest Services,ACCA Employment Type : Full-Time Experience: years Vacancy: 1