Pharmacy Technician Transition in Care at Houston Methodist

OverviewAt Houston Methodist the Pharmacy Technician position is responsible for completing a variety of routine pharmacy services related to medication acquisition which may include but are not limited to triaging phone calls repackaging medications dispensing medications labeling medications charging/crediting medications compounding medications and inventorying medications. This position ensures optimal patient safety and customer service.Houston Methodist StandardHOUSTON METHODIST EXPERIENCE EXPECTATIONSProvide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth dignity and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experienceInvolves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobActively supports the organizations vision fulfills the mission and abides by the I CARE valuesResponsibilitiesPEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal department results. Collaborates with other health care professionals as needed for problem resolution and/or achievement of identified patient specific goals.SERVICE ESSENTIAL FUNCTIONSAssists with optimizing the safety and efficiency of pharmacy operations and to support the workflow needs of the pharmacy department.Contributes in department efforts to resolve drug related problems and maximizing patient care.QUALITY/SAFETY ESSENTIAL FUNCTIONSPerforms efficient and safe medication distribution functions such as but not limited to: telephone triage repackaging of medications labeling medications charge/credit of medications compounding medications and inventory of medications.Provides support to the workflow and reports any problems to the appropriate parties. Accurately documents and completes paperwork for the assigned role/function.Reports near misses and inputs errors promptly to improve processes and identify trends. Contributes to identification of corrective actions and improvement activities and to meeting department and hospital targets for quality and safety.FINANCE ESSENTIAL FUNCTIONSUses resources efficiently; does not waste supplies. Recommends solutions in achieving departmental objectives.Self-motivated to independently manage time effectively and prioritize daily tasks.GROWTH/INNOVATION ESSENTIAL FUNCTIONSParticipates in department projects activities and seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Pharmacy Technician.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.QualificationsEDUCATIONHigh School diploma or equivalent education (examples include: GED verification of homeschool equivalency partial or full completion of post-secondary education etc.)Two years of college preferredWORK EXPERIENCEZero experience; one year of Pharmacy Technician experience applicable to the specific work setting (e.g. hospital specialty pharmacy) highly preferredLicense/CertificationLICENSES AND CERTIFICATIONS - REQUIREDTexas Pharmacy Technician Registration or Texas Registered Pharmacist Intern requiredKSA/ Supplemental DataKNOWLEDGE SKILLS AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job determined through on-going skills competency assessments and performance evaluationsSufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesProficient in performing accurate calculations required for usual dosage determinationsPossesses proficient computer knowledge; operates multiple computer systems to include hospital/pharmacy related software drug preparation pumps/devices packaging and labeling machines automated drug dispensing equipment prescription balances and portable data processing unitsExhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients visitors physicians and co-workersSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area NoCompany ProfileHouston Methodist (HM) is one of the nations leading health systems and academic medical centers. HM consists of eight hospitals: Houston Methodist Hospital its flagship academic hospital in the heart of the Texas Medical Center and seven community hospitals throughout the greater Houston metropolitan area. HM also includes an academic institute a comprehensive residency program a global business division numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall HM employs over 25000 employees. Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.In 2019 Houston Methodist and its physicians treat more than 6333 international patients from more than 76 countries. Houston Methodist Global Health Care Services consulting and education divisions also provide advisory services and training and development to health care organizations around the world.Required Experience:IC Key Skills Load & Unload,LTC Pharmacy,Typing,Inventory Control,Customer Service,Hospital Experience,Pharmacy Software,Communication skills,Math,Pharmacy Technician Experience,Order Entry,Compounding Medications Employment Type : Full-Time Experience: years Vacancy: 1