Phlebotomist Donor Center ( Paid Training-Wauwatosa) at Versiti

OverviewJoin Us as a Phlebotomist Where Every Drop CountsAt Versiti were more than just a workplacewere a community driven by purpose. Were a unique fusion of generous donors scientific innovation and precision medicine all working together to recognize that the gift of blood and life is truly priceless.Home to the world-renowned Blood Research Institute Versiti is at the forefront of life-saving medical breakthroughs. Our team supports patients and healthcare providers across a wide spectrumfrom transfusion medicine and stem cell therapies to oncology genomics and diagnostic lab services. Every role here including our Phlebotomists plays a critical part in improving lives.What Youll Do:As a Phlebotomist with Versiti youll be the friendly face and skilled professional donors count on. Youll:Register donors and walk them through the donation processConduct medical interviews to ensure donor eligibilityPerform venipunctures and collect blood with care and precisionPrioritize safetyfor both donors and recipientsDeliver exceptional customer service in every interactionThis is more than just drawing bloodits about building trust offering comfort and making a direct impact on someones health journey.What You Can Expect:Open availability is required between 4:00 AM and 10:00 PM including weekendsYoull be scheduled for 8 to 10-hour shifts and schedules are provided 23 weeks in advancePlease note that schedules may change depending on operational needsPaid training is included: 4 weeks in a classroom setting followed by 4 weeks of hands-on alternating field trainingAttendance during the full 8-week training period is requiredAt Versiti youll find purpose connection and a chance to grow within a mission-driven organization. If youre passionate about making a difference and thrive in a fast-paced people-focused rolewed love to hear from you.Position SummaryUnder direct supervision by department leadership performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving or providing effective interactions with Spanish speaking donors depending on qualifications and business need.Total Rewards PackageBenefitsVersiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical Dental and Vision Plans Paid Time Off (PTO) and Holidays Short- and Long-term disability life insurance 7% match dollar for dollar 401(k) voluntary programs discount programs others.ResponsibilitiesPrepares collection site and performs set up including technology systems (may include quality control).Performs donor screening (collects donor histories) mini-physical and phlebotomy.Observes donors for reactions provides reaction care and assists other staff in handling reactions if needed. May provide post-reaction care at mobile drives including assessing reactions for recovery escorting donors and serving as liaison to coordinate care with host organization (e.g. high school nurse drive coordinator.Conducts automation (Alyx and/or Trima) including recognizing and responding to automation reactions. Recruits and converts donors for automation.Rebooks donors for future donation appointments.Understands and performs to all applicable regulatory and compliance requirements.Recognizes when the customer is distressed and responds appropriately with tact. Creates a safe environment for donors and staff members.Treats donors with customer service excellence presenting a positive image. Responds to customer inquiries requests and complaints with a timely and complete response and escalates to leader when appropriate.May prepare and pack units for transport.Maintains product integrity and ensures proper identification of all donors performs routine maintenance on equipment and completes department records as needed.May be eligible for additional Skill based pay (Driving Language etc) based on employee qualifications and business need. Requires evening weekend and holiday work hours and travel to other local collection sites as determined by business need.Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classificationUnderstands and performs in accordance with all applicable regulatory and compliance requirementsComplies with all standard operating policies and proceduresQualificationsEducationHigh School Diploma or GED requiredExperienceLess than 1 year of job-related experience. required1-3 years relevant people facing experience preferredKnowledge Skills and AbilitiesKnowledge of standardized work routines and methods general facts and information and/or the use of simple equipment machines and materials. Knowledge is usually acquired through training on the job. requiredAbility to read and interpret documents such as Standard Operating Procedures safety rules operating and maintenance instructions and other department manuals. requiredMust have basic mathematical aptitude. requiredAbility to apply judgment to written or oral instructions. requiredAbility to organize work to provide productive work flow. requiredHas strong attention to detail. requiredMust have good communication skills including the ability to provide feedback to peers and flexibility to work independently and with a team. requiredAbility to learn/utilize computer applications such as Ceridian Hemasphere Oracle and HemaTerra requiredLicenses and CertificationsDrivers License preferredSBA - Spanish Bilingual Assistance Certificate preferredTools and TechnologyPersonal Computer (desktop laptop tablet). requiredGeneral office equipment (computer printer fax copy machine). requiredVehicle navigation system. requiredMicrosoft Suite (Word Excel PowerPoint Outlook). requiredScreening equipment including: Lancet Sphygmomanometer (BP cuff) Temperature probe Hemoglobin analyzer requiredPhlebotomy collection equipment including: Blood mixer Trima required#AJ123 Key Skills Laboratory Experience,Load & Unload,Data Entry,Customer Service,Computer Skills,FDA Regulations,Mobile Devices,Phlebotomy,Medical Terminology,Employment & Labor Law,Patient Service Experience,Venipuncture Experience Employment Type : Full-Time Experience: years Vacancy: 1