Phone Etiquette Specialist at Golden State Commercial Equipment Repair

Description Golden State Commercial Equipment Repair is looking for a Phone Etiquette Specialist to join our team remotely from Rancho Cordova. This full-time position is ideal for individuals seeking to gain valuable experience in the computer software and engineering industry while honing their communication skills in a professional setting. As a Phone Etiquette Specialist you will play a crucial role in enhancing customer interactions through effective communication and professional phone etiquette. This role will contribute to improving customer satisfaction and fostering strong relationships with our clients. We offer a competitive salary range of $45000 - $85000 annually along with a supportive work environment that encourages growth and learning.Responsibilities Answer incoming calls professionally and courteously Provide information about products and services Resolve customer inquiries and complaints effectively Maintain a positive and friendly demeanor during all interactions Document customer interactions and feedback accurately Assist in developing training materials for phone etiquette Participate in team meetings to improve service quality Support the customer service team with various tasks as neededRequirements High school diploma or equivalent Strong verbal communication skills Ability to handle difficult situations with professionalism Basic knowledge of computer software applications Attention to detail and strong organizational skills Ability to work independently in a remote setting Willingness to learn and adapt to new challenges Previous customer service experience is a plus Key Skills Geology,C#,Fact,Customer Development,Field Sales Employment Type : FULL_TIME Experience: years Vacancy: 1