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Account Manager - Government Services at Sonova USA, Inc.
Sonova USA, Inc.
Memphis, TN
Administration
Posted 1 days ago
Job Description
.buttontextcdf2d779017deac3 a{ border: 1px solid transparent; } .buttontextcdf2d779017deac3 a:focus{ border: 1px dashed #0271a6 !important; outline: none !important; } Who we areAt Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters. Tennessee, United States#job-location.job-location-inline {display: inline;} Account Manager - Government Services 159206 Account Manager - GovernmentTN, AL, MO(Relocation assistance available)The Account Manager - Government is responsible for driving growth by cultivating new business opportunities and strengthening relationships within their assigned region. This role requires a strategic focus on high-priority accounts, effective time management, and close collaboration with internal partners to ensure the optimal deployment of resources. The Account Manager will engage directly with government-based audiology facilities, leveraging their expertise in hearing technology to influence and support both existing and prospective customers. A strong command of hearing instruments and audio-diagnostic solutions, paired with exceptional communication skills, will be critical to delivering value and achieving success in this role.This position will be based out of your home office located near a major airport in your designated region. Responsibilities: Drive sales growth by maintaining and expanding business within the assigned territory, achieving or exceeding sales quotasBuild and maintain strong relationships with government-based audiology facilities and key accounts, ensuring customer needs are met through product training, onboarding, and ongoing supportPromote, demonstrate, and provide training on hearing instruments, software, and new product innovationsPartner with Regional Directors, Key Account Managers, Inside Sales, Trainers, and Marketing to maximize market demand and deliver tailored solutionsConduct needs analyses, provide product recommendations, negotiate pricing, and support customer business growth strategiesRepresent Phonak at regional and national meetings while ensuring accurate documentation in CRM, expense reporting, and compliance with company and regulatory requirementsTravel up to 75% as requiredSuccess will be measured by:Achievement of assigned sales and financial targetsGrowth and activity levels across fully owned accounts and key points of saleEffective funnel management and collaboration with internal partners to drive territory successMore about you: Bachelor's Degree or equivalent work experience required,Masters or AuD preferredKnowledge of HI technology and practices, previous experience assisting patients independentlyExperience in hearing healthcare industry and/or business consulting preferredAction oriented, competitive, develops own talent, drives for results, grit, takes responsibility/accountability, change agent, comfortable with long-term gratification, courageous, curious/inquisitiveExperience fitting Phonak technology preferredExperience with CRM systems, Strong Microsoft office skillsA minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at SonovaDon't meet all the criteria? If you're willing to go allin and learn we'd love to hear from you!We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact Sonova Human ResourcesWhat we offer:Medical, dental and vision coverage*Health Savings, Health Reimbursement, Flexible Spending/Dependent Care AccountsTeleHealth options401k plan with company match*Company paid life/ad&d insuranceAdditional supplemental life/ad&d coverage availableCompany paid Short/Long-Term Disability coverage (STD/LTD)STD LTD Buy-ups availableAccident/Hospital Indemnity coverageLegal/ID Theft AssistancePTO (or sick and vacation time), floating Diversity Day, & paid holidays* Paid parental bonding leave Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)Robust Internal Career Growth opportunities Tuition reimbursementHearing aid discount for employees and familyInternal social recognition platform*Plan rules/offerings dependent upon group Company/location.This role's pay range is between $90,000-$105,000. This role is commission eligible.How we work:At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives. .buttontext393e008bf4b97a57 a{ border: 1px solid transparent; } .buttontext393e008bf4b97a57 a:focus{ border: 1px dashed #0271a6 !important; outline: none !important; } Sonova is an equal opportunity employerWe team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
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