Plan of Care Specialist at ProgressiveHealth Career

Plan of Care Specialist ProgressiveHealth of Indiana LLC Jasper INWe are looking for an energetic and customer service-driven Plan of Care Specialist to join our team! This position will maintain therapy Plans of Care and support front-office operations within our patient settings. This is a full-time in-office position with a weekday day-shift schedule. No previous experience is needed but would be ideal to have. This is also a wonderful opportunity to expand your knowledge and gain experience in the healthcare industry. Come be a part of a growing organization in a progressive supportive and innovative team!Monday - Thursday 7:30AM - 4:30PM & Friday 7:30AM - 4PMWhat will you be doing in this roleMonitoring and managing Outstanding Plan of Care (POC) Approval Reports and related POC work queues with accuracy and timelinessUploading and maintaining precise POC documentation within required timeframes with accurate approval datesCoordinating with provider offices to ensure timely POC certification and properly documenting all communicationCollaborating with clinic partners to reduce delays eliminate workflow barriers and uphold documentation qualityMonitoring aging POCs and securing necessary Delayed POC certifications to ensure compliance standards are metScheduling and recapturing appointments missing in action patients and pro-actively rescheduling appointmentsCoordinating with the patient and/or referring physician to obtain referralsDocumenting referrals as directed in appropriate logsScheduling initial evaluations and follow-up visits to yield optimal visits per treatment planVerifying patients insurance in advance to ensure that necessary prior authorizations by payors have been obtainedEducating patients confidently about their coverage and payment responsibilities as it relates to therapy servicesEnsuring patients understand and sign necessary documentation related to insurance coverage for services deemed non-coveredCollecting all monies that are due prior to each visitCould include co-payments deductibles co-insurance and payments on statementsAny other duties relating to the operations of the clinic that might be assigned by the Site Coordinator Revenue Cycle Department or Patient Experience CoordinatorThis does not necessarily list all responsibilities duties requirements or efforts associated with the job. While this list is intended to be an accurate reflection of the job the company reserves the right to review and modify the functions duties and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.Our ideal candidate would:Have a high school diploma or GEDHave at least a year of related experience and/or trainingPast medical office experience is preferred but not requiredHave the ability to stand walk and sit throughout the entire assigned shiftHave a high degree of professionalism in both written and verbal communicationHave strong computer skills including proficiency with databases and with Microsoft Office applications including Outlook Word PowerPoint and ExcelHave the ability to work both independently and in a team environment without constant supervisionBe able to maintain confidentialityBe able to adapt learn and multitask in a fast-paced settingWhat you get from us:Opportunity for important work/life balanceMonthly bonus potentialPaid time off (PTO) & paid holidaysA robust benefits package: medical (HSA/FSA availability) dental vision and supplemental insurance optionsHealth improvement plan opportunities to lower premium costsFREEuse of the ProCare HealthSpot medical clinic for insured employees and dependentsIncludes medical care virtual visits with a 24/7 nurse call line lab testing and generic medicationsCompany-sponsored basic life/AD&D insurance and long-term disability insurance401(k) & ROTH 401(k) savings plans company match with auto-enrollment after probationary periodOpportunities for growth and advancementEligibility to Work:This position requires candidates to be authorized to work in the United States on a full-time basis without requiring current or future sponsorship for an employment visa (e.g. H-1B OPT etc.).About ProgressiveHealth:ProgressiveHealth is the premier provider of a broad spectrum of occupational and non-occupational health services including on-site medical injury prevention health improvement rehabilitation management solutions and more! We are dedicated to delivering superior care and improving both patient and client outcomes. With over 1000 employees supporting operations across the United States and in Canada ProgressiveHealth continues to expand the number of client partners it serves and the lives it impacts.An Equal Opportunity EmployerRequired Experience:IC Key Skills Photography,Color Correction,Shot List,Adobe Photoshop,Photo Shoots,Youtube,Camera Movement,Cinematography,Audio Equipment,B-roll,Camera Operation,Final Cut Pro,Digital Media,Video production,Web Series Employment Type : Full-Time Experience: years Vacancy: 1