Player Services Cashier at Cherokee Nation Businesses

DescriptionCherokee Casino Ramona is looking for someone to join our Player Services Cashier team. As a Player Services Cashier you will facilitate a variety of cash and non-cash transactions assist guests with rewards program enrollment and promote casino events and offers. Youll play a key role in maintaining financial accuracy safeguarding assets and creating a welcoming environment for guests. This position requires strong attention to detail customer service skills and the ability to work in a fast-paced gaming environment.ResponsibilitiesProcess high-volume cash and non-cash transactions including chip redemption check cashing and voucher redemptionsEnroll guests in the One Star Rewards program and issue membership cardsPromote ongoing casino promotions and explain program benefitsConduct basic player evaluations and outbound scripted callsVerify and distribute jackpot payments and complete required documentationMaintain accountability for ATMs kiosks and cage transactionsReconcile daily transactions and ensure accuracy of funds exchangedHandle guest requests and disputes professionally escalating when neededMaintain confidentiality of guest and casino informationKeep work area clean organized and compliant with safety standardsQualificationsHigh School Diploma or GED requiredOne year of cash handling or customer service experience preferredExcellent written and verbal communication skillsStrong mathematical accuracy and attention to detailAbility to learn and explain casino games promotions and amenitiesProficient in computer software relevant to the roleAbility to make sound decisions in guest service situationsMust have and maintain a valid drivers license and liability insuranceAbility to obtain and maintain licensing from the appropriate gaming authorityCapable of lifting up to 50 lbs and working varied shifts including weekends and holidaysComfortable working in environments with crowd noise and second-hand smoke Key Skills Active Directory,Logistics Distribution,Bilingual,Import,Administration Support,Jboss Employment Type : Full-Time Experience: years Vacancy: 1