Pool Receptionist - MGM Grand at MGM Resorts International

Pool Receptionist At Mmg Grand

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

As a Pool Receptionist at MGM Grand, you will be the welcoming first point of contact for guests enjoying one of the resort's premier pool experiences. In this role, you will perform a variety of clerical and administrative duties while delivering friendly, professional service in alignment with MGM Resorts International standards. You will greet guests, manage multi-line phones, assist with inquiries and amenity reservations using UrVenue, process credit card payments, and maintain up-to-date knowledge of all pool amenities, locations, and hours of operation. Working closely with management to address guest needs and concerns, you will help ensure a smooth, organized, and inviting reception areasetting the stage for a seamless and memorable poolside experience.

The starting rate: $14.00 hourly

The day-to-day:

• Greet guests in a friendly and professional manner
• Answer multi-line phone systems and direct calls to the appropriate staff/department
• Maintain all office equipment as needed and coordinates repairs
• Work closely with the functional department groups as necessary
• Ensure that the Receptionist area is clean and looks neat for all incoming guests
• Inform management of all guest issues, needed supplies or equipment related issues

The ideal candidate:

• Work varied shifts, to include weekends and holiday required
• Must be 18 years of age or older
• High School Diploma or GED preferred
• 1+ Years of prior relevant experience as a receptionist working in a pool or similar resort setting preferred

The perks & benefits:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community