Director of Event Operations at AccorHotel

Job DescriptionJob DescriptionCompany Description​​​​​Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.Job DescriptionEngaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Hotels & Resorts a truly memorable affair. As Director, Event Operations, you will provide vision and leadership that fosters an engaged team and ensures quality, efficiency and superior service at each group function.What you will be doing: Reporting to the Director, Food & Beverage, responsibilities and essential job functions include but are not limited to the following:             Consistently offer professional, friendly and engaging serviceDirect and manage all activity related to the Banquet department, ensuring all service standards are followedEnsure all functions maintain a first class and positive visual impact; including ambiance, décor and service deliveryCoach and train the Banquet leadership team in all aspects of the departmentFollow the annual budget and administer it in a fiscally responsible mannerEnsure all financial reporting is maintained and accurate billing for each banquet meeting is recordedRespond to guest concerns and react quickly and professionallyAssume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as requiredAttend pre-conference meetings with clients to confirm all relevant details are communicatedBalance operational, administrative and Colleague needsConduct regularly scheduled departmental meetingsFollow outlet policies, procedures and service standardsFollow all safety and sanitation policies when handling food and beverageOther duties as assignedQualificationsPrevious leadership experience in food and beverage requiredComputer literate in Microsoft Window applications requiredUniversity/College degree in a related discipline preferredExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesAdditional InformationSalary Range: $100,000 to $125,000 USD Gross per AnnualVisa: Must be able to provide proof of eligibility to work in the United StatesWhat is in it for you:Discounted Hotel Rooms and Food & Beverage rates to employees at our sister properties around the globe.We provide learning programs through our Academies to promote growth and development so that you can perform at your full potentialOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Diversity, Equity and Inclusion, Sustainability and WATCHWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont San Francisco is an Equal Employment Opportunity Employer EEOE M/F/V/D