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PostNet Customer Service Rep Part Time 15-25 hr on location at GA130
GA130
Atlanta, GA
Administration
Posted 0 days ago
Job Description
Benefits:Flexible schedulePart-Time 20-25 hrs per week with availability to work at both locations:#130 at 1700 Northside Dr NW A7 Atlanta GA 30318 Store Hours M-F 9-5 potential Saturday hours (work reporting hours 8:30-5:30)#131 at 285 W. Wieuca Rd NW Atlanta GA 30342 Store Hours M-F 9-5 (work reporting hours 8:30-5:30)Retail Customer Service Representative - Benefits and PerksCompetitive CompensationFlexible SchedulingHard work collaboration humanity fun and laughterCareer path developmentEmployee Discounts:Employees will receive a discount for purchases made in the Center. Most retail products are available toemployees at a discounted price of cost 10% including printing shipping and merchandise (as priced by thevendor shipping software). No discounts will be allowed for already discounted items. (Exceptions may be made atthe Owners / Managers discretion.)A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system copiers/printers rental computers and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives.The Ideal Retail Customer Service Representative Candidate Will Have:Previous customer service or sales experience in a retail environmentAbility to translate customer requirements into final products or servicesAssist in handling customer complaints and problems in a professional mannerMultitasking must have the ability to simultaneously process multiple tasksEffective verbal and written communication skills with strong attention to detailOutstanding time management and organizational skillsA high school diploma or equivalent requiredValid drivers license requiredProficient with Microsoft Office applications Google Suite Windows operating system and other computer hardware and softwareAbility to work flexible hoursSome supervisory skills preferredNotary Public certification may be requiredRetail Customer Service Representative - Daily Tasks:Assists customers with shipping and packaging services printing estimates/orders and other services offered by PostNetAssists customers with their product and service needs in person through email and by phoneProcesses customer sales through the point-of-sale systemUp-sells cross-sells and actively participates in marketing and promotional initiativesOpens and closes the center cash register and other center systemsAssists management in maintaining ordering and stocking inventoryInteracts with UPS FedEx DHL and USPS couriers other vendors and all store staffSorts and deposits mail in private mailboxesCaptures complete tasks and organizes Virtual MailRetail Customer Service Representative - Role Requirements:Must be able to stand behind a sales counter for extended periods of timeMust be able to lift at least 50 poundsMust be able to communicate clearly with customers by email by phone and in-personMay be required to operate a motor vehicleMust perform all duties in a safe and efficient mannerCompany OverviewSince 1993 PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.PostNet has nearly 700 locations across North America Central America South America and Africa.At PostNet our people enable us to achieve our purpose. Also through diversity and inclusion efforts we ensure our global workplaces are dynamic supportive of all our team members and representative of our customers and communities.Apply today! Compensation: $12.00 - $15.00 per hour At PostNet we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you. We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team! We invite EVERYONE to apply! *PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business. Key Skills Bidding,Apps,Benefits,Corporate Recruitment,Android Development Employment Type : Part-Time Experience: years Vacancy: 1 Hourly Salary Salary: 12 - 15
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