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GA130

PostNet Retail Customer Service Rep. Part Time 15-25 hrs on location at GA130

GA130 Atlanta, GA

Job Description

Part-Time 20-25 hrs per week with availability to work at both locations:#130 at 1700 Northside Dr NW A7 Atlanta GA 30318 Store Hours M-F 9-5 potential Saturday hours (work reporting hours 8:30-5:30)#131 at 285 W. Wieuca Rd NW Atlanta GA 30342 Store Hours M-F 9-5 (work reporting hours 8:30-5:30)Benefit/PerksCompetitive CompensationFlexible SchedulingHard work collaboration humanity fun and laughterCareer path developmentEmployee Discounts:Employees will receive a discount for purchases made in the Center. Most retail products are available toemployees at a discounted price of cost 10% including printing shipping and merchandise (as priced by thevendor shipping software). No discounts will be allowed for already discounted items. (Exceptions may be made atthe Owners / Managers discretion.)Company OverviewThe Customer Service Representative will support the owner and Center team in a key position by having responsibility for assisting customers with all store service and products operating the point-of-sale system copiers/printers rental computers and other Center equipment and performing other related duties as assigned.WHAT YOU BRING TO THE TABLEPrevious customer service or sales experience in a retail environmentExceptional customer service skillsAbility to translate customer requirements into final products or servicesAssist in handling customer complaints and problems in a professional mannerMultitasking must have the ability to simultaneously process multiple tasksEffective verbal and written communication skillsStrong attention to detailOutstanding time management and organizational skillsHigh school diploma or equivalent requiredA valid drivers license is requiredProficient with Microsoft Office applications Windows operating system and other computer hardware and softwareAbility to work flexible hoursNotary Public certification may be requiredWHAT WE EXPECT OF YOU:Assists customers with shipping and packaging services printing estimates/orders and other services offered by PostNetAssists customers with their product and service needs in person through e-mail and by phoneLearns and operates Center equipment machinery and software at an expert levelAssists customers and staff with the operation of in-store printing equipmentProcesses customer sales through the point-of-sale systemUp-sells cross-sells and actively participates in PostNet marketing and promotional initiativesMakes and/or schedules deliveries of products to customersInteracts with UPS FedEx DHL and USPS couriers other vendors and all store staffSorts and deposits mail in private mailboxesCaptures completes tasks and organizes Virtual MailAssists customers with fingerprinting/I9 proceduresPHYSICAL AND SAFETY REQUIREMENTS:Must be able to stand behind a sales counter for extended periodsMust be able to lift at least 50 poundsMust be able to communicate clearly with customers by email by phone and in personMay be required to operate a motor vehicleCompensation: $12.00 - $15.00 per hour Compensation: $12.00 - $15.00 per hour At PostNet we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you. We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team! We invite EVERYONE to apply! *PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business. Key Skills Bidding,Apps,Benefits,Corporate Recruitment,Android Development Employment Type : Part-Time Experience: years Vacancy: 1 Hourly Salary Salary: 12 - 15

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